/* Sistema Pyme - Parche responsive global Fase 1 */

*, *::before, *::after {
  box-sizing: border-box;
}

html {
  width: 100%;
  min-height: 100%;
  -webkit-text-size-adjust: 100%;
}

body {
  min-width: 320px;
  overflow-x: hidden;
}

img, svg, video, canvas {
  max-width: 100%;
  height: auto;
}

pre, code {
  white-space: pre-wrap;
  word-break: break-word;
}

.container,
.container-fluid {
  max-width: 100%;
}

.page-title,
h1,
h2,
h3,
p,
.lead {
  overflow-wrap: anywhere;
}

/* Navbar responsive */

.app-navbar {
  position: relative;
  z-index: 1030;
}

.app-navbar .navbar-brand {
  letter-spacing: .02em;
  white-space: nowrap;
}

.app-navbar .navbar-toggler {
  border-radius: .9rem;
  padding: .45rem .65rem;
}

.app-navbar .nav-link,
.app-navbar .dropdown-item {
  min-height: 40px;
  display: flex;
  align-items: center;
}

.app-navbar .dropdown-menu {
  border-radius: 1rem;
}

.app-navbar .dropdown-item {
  white-space: normal;
}

/* Cards, paneles y tablas */

.card,
.panel-card {
  max-width: 100%;
}

.card-header,
.card-body {
  overflow-wrap: anywhere;
}

.table-responsive {
  width: 100%;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.table {
  vertical-align: middle;
}

.table th {
  white-space: nowrap;
}

.table td {
  max-width: 320px;
}

/* Formularios */

.form-control,
.form-select,
.btn {
  min-height: 40px;
}

textarea.form-control {
  min-height: 120px;
}

/* Modales */

.modal-content {
  max-width: 100%;
}

.text-break-safe {
  overflow-wrap: anywhere;
  word-break: break-word;
}

.mobile-actions {
  display: flex;
  flex-wrap: wrap;
  gap: .5rem;
}

/* Tablet y navbar colapsado */

@media (max-width: 1199.98px) {
  .app-navbar .container {
    padding-left: 1rem;
    padding-right: 1rem;
  }

  .app-navbar .navbar-collapse {
    padding-top: .75rem;
    padding-bottom: .35rem;
  }

  .app-navbar .navbar-nav {
    align-items: stretch !important;
    gap: .35rem;
  }

  .app-navbar .nav-link,
  .app-navbar .navbar-nav .btn {
    width: 100%;
    justify-content: flex-start;
    border-radius: .85rem;
    padding: .65rem .8rem;
  }

  .app-navbar .dropdown-menu {
    position: static !important;
    width: 100%;
    min-width: 0 !important;
    margin-top: .25rem;
    box-shadow: none !important;
  }

  .app-navbar .dropdown-menu-end {
    right: auto;
    left: auto;
  }

  .app-navbar .badge {
    transform: none !important;
    top: .35rem !important;
    right: .5rem !important;
    left: auto !important;
  }
}

/* Celular y tablet pequeña */

@media (max-width: 767.98px) {
  .table {
    min-width: 720px;
  }

  .table td,
  .table th {
    font-size: .92rem;
  }

  .modal-dialog {
    margin: .5rem;
  }

  .modal-header,
  .modal-footer {
    padding: .9rem 1rem;
  }

  .modal-body {
    padding: 1rem;
  }

  .chat-modal .modal-dialog {
    margin: 0;
  }

  .chat-modal .modal-content {
    min-height: 100vh;
    border-radius: 0;
  }

  .chat-layout {
    display: block !important;
  }

  .chat-sidebar {
    margin-bottom: 1rem;
  }

  .chat-messages,
  .messages-box,
  .chat-scroll {
    max-height: 55vh;
    overflow-y: auto;
  }
}

/* Celular */

@media (max-width: 575.98px) {
  .container,
  .container-fluid {
    padding-left: 1rem;
    padding-right: 1rem;
  }

  .py-5 {
    padding-top: 1.75rem !important;
    padding-bottom: 1.75rem !important;
  }

  .my-5 {
    margin-top: 1.75rem !important;
    margin-bottom: 1.75rem !important;
  }

  h1,
  .display-4,
  .display-5 {
    font-size: clamp(1.8rem, 9vw, 2.4rem) !important;
    line-height: 1.1;
  }

  h2,
  .h2 {
    font-size: clamp(1.45rem, 7vw, 1.9rem) !important;
  }

  h3,
  .h3 {
    font-size: clamp(1.2rem, 6vw, 1.55rem) !important;
  }

  .card,
  .panel-card,
  .alert {
    border-radius: 1rem !important;
  }

  .card-body {
    padding: 1rem;
  }

  .row.mb-4,
  .row.g-4,
  .row.g-3 {
    row-gap: 1rem;
  }

  form .btn,
  .card .btn-lg,
  .alert .btn,
  .btn-mobile-full {
    width: 100%;
  }

  .btn-group,
  .btn-toolbar {
    width: 100%;
    flex-wrap: wrap;
    gap: .5rem;
  }

  .btn-group > .btn,
  .btn-toolbar .btn {
    flex: 1 1 auto;
  }

  .mobile-actions > * {
    flex: 1 1 100%;
  }

  .text-end,
  .text-md-end,
  .text-lg-end {
    text-align: left !important;
  }
}

@media (max-width: 360px) {
  .app-navbar .navbar-brand {
    font-size: 1rem;
  }
}

/* === FASE 2 RESPONSIVE PANTALLAS CRITICAS START === */

.app-page {
  background: #f6f8fb;
}

.app-container {
  max-width: 1180px;
}

.app-page .page-title,
.app-page h1,
.app-page h2 {
  line-height: 1.15;
}

.app-page .panel-card,
.app-page .detail-card,
.app-page .section-card,
.app-page .info-card,
.app-page .pyme-card,
.app-page .toolbar-card,
.app-page .stats-card {
  border-radius: 1.15rem;
}

.app-page .btn {
  white-space: normal;
}

.mobile-actions {
  display: flex;
  flex-wrap: wrap;
  gap: .5rem;
}

/* Tablas críticas: escritorio normal, móvil tipo card */

.app-mobile-card-table td,
.app-mobile-card-table th {
  vertical-align: middle;
}

.app-mobile-card-table .preview-text,
.app-mobile-card-table .ingreso-text {
  max-width: 100%;
}

/* Chat más cómodo */

.app-page .chat-container,
.app-page .messages-box,
.app-page .chat-scroll {
  scroll-behavior: smooth;
}

.app-page .bubble {
  overflow-wrap: anywhere;
}

/* Perfil pyme */

.app-page-negocio-perfil .service-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: .75rem;
}

.app-page-negocio-perfil .service-check {
  min-height: 44px;
}

.app-page-negocio-perfil .gallery-item-card {
  overflow: hidden;
}

/* Admin pymes */

.app-page-admin-pymes .pyme-card {
  overflow: hidden;
}

.app-page-admin-pymes .services-block,
.app-page-admin-pymes .meta-line,
.app-page-admin-pymes .pyme-title {
  overflow-wrap: anywhere;
}

.app-page-admin-pymes .signal-badge {
  white-space: normal;
  text-align: left;
}

/* Vitrina pública */

.app-page-vitrina .hero-vitrina {
  overflow: hidden;
}

.app-page-vitrina .hero-card,
.app-page-vitrina .info-card,
.app-page-vitrina .trust-box {
  overflow-wrap: anywhere;
}

.app-page-vitrina .thumb-strip {
  -webkit-overflow-scrolling: touch;
}

/* Celular y tablet pequeña */

@media (max-width: 767.98px) {
  .app-container {
    padding-left: 1rem;
    padding-right: 1rem;
  }

  .app-page .card-body.p-4,
  .app-page .card-body.p-md-5,
  .app-page .card-body.p-5 {
    padding: 1rem !important;
  }

  .app-page .card-header {
    padding: .9rem 1rem !important;
  }

  .app-page .alert {
    font-size: .95rem;
  }

  .mobile-actions,
  .app-page .d-flex.mobile-actions,
  .app-page-vitrina .d-flex.flex-wrap.gap-2,
  .app-page-vitrina .d-flex.flex-wrap.gap-3,
  .app-page-soporte-detalle .d-flex.gap-2 {
    width: 100%;
  }

  .mobile-actions > *,
  .app-page-vitrina .d-flex.flex-wrap.gap-2 > .btn,
  .app-page-vitrina .d-flex.flex-wrap.gap-3 > .hero-card,
  .app-page-vitrina .d-flex.flex-wrap.gap-3 > .btn,
  .app-page-soporte-detalle .d-flex.gap-2 > .btn,
  .app-page-soporte-detalle .d-flex.gap-2 > form,
  .app-page-soporte-detalle .d-flex.gap-2 > form > .btn {
    flex: 1 1 100%;
    width: 100%;
  }

  .app-page .btn-lg {
    padding-top: .72rem;
    padding-bottom: .72rem;
    font-size: 1rem;
  }

  /* Tabla a tarjeta móvil */

  .app-mobile-card-table {
    min-width: 0 !important;
    width: 100% !important;
    border-collapse: separate;
    border-spacing: 0;
  }

  .app-mobile-card-table thead {
    display: none;
  }

  .app-mobile-card-table,
  .app-mobile-card-table tbody,
  .app-mobile-card-table tr,
  .app-mobile-card-table td {
    display: block;
    width: 100%;
  }

  .app-mobile-card-table tbody tr {
    margin: .85rem;
    padding: .9rem;
    border: 1px solid #e9ecef;
    border-radius: 1rem;
    background: #fff;
    box-shadow: 0 .4rem 1rem rgba(15, 23, 42, .06);
  }

  .app-mobile-card-table tbody tr.solicitud-unread {
    background: #fff8dd;
    border-color: #ffe08a;
  }

  .app-mobile-card-table tbody tr.solicitud-overdue {
    border-left: 5px solid #dc3545;
  }

  .app-mobile-card-table tbody td {
    display: grid;
    grid-template-columns: minmax(96px, 36%) minmax(0, 1fr);
    gap: .65rem;
    align-items: start;
    border: 0 !important;
    padding: .45rem 0 !important;
    text-align: left !important;
  }

  .app-mobile-card-table tbody td::before {
    content: attr(data-label);
    font-size: .72rem;
    font-weight: 800;
    letter-spacing: .04em;
    text-transform: uppercase;
    color: #6c757d;
  }

  .app-mobile-card-table tbody td[colspan] {
    display: block;
    text-align: center !important;
    padding: 1.25rem !important;
  }

  .app-mobile-card-table tbody td[colspan]::before {
    display: none;
  }

  .app-mobile-card-table tbody td .btn,
  .app-mobile-card-table tbody td form,
  .app-mobile-card-table tbody td form .btn {
    width: 100%;
  }

  .app-mobile-card-table tbody td .d-inline {
    display: block !important;
    margin-top: .5rem;
  }

  .app-mobile-card-table .preview-text {
    white-space: normal;
    overflow: visible;
    text-overflow: initial;
  }

  .app-mobile-card-table .ticket-code {
    font-size: .95rem;
  }

  /* Chat modal móvil */

  .app-page .modal-fullscreen-md-down .modal-content,
  .app-page .chat-modal .modal-content {
    border-radius: 0 !important;
  }

  .app-page .modal-footer {
    flex-direction: column;
    align-items: stretch;
    gap: .6rem;
  }

  .app-page .modal-footer .btn,
  .app-page .modal-footer form,
  .app-page .modal-footer form .btn {
    width: 100%;
  }

  .app-page .chat-container {
    min-height: 300px;
    max-height: 55vh;
  }

  .app-page .bubble {
    max-width: 92% !important;
  }

  /* Perfil pyme */

  .app-page-negocio-perfil .page-shell {
    padding-top: 1.25rem;
    padding-bottom: 2rem;
  }

  .app-page-negocio-perfil .section-card .card-body {
    padding: 1rem !important;
  }

  .app-page-negocio-perfil .service-grid {
    grid-template-columns: 1fr;
  }

  .app-page-negocio-perfil .gallery-thumb {
    height: 160px;
  }

  .app-page-negocio-perfil form .btn,
  .app-page-negocio-perfil .btn-pill {
    width: 100%;
  }

  /* Admin pymes */

  .app-page-admin-pymes .stats-card .card-body,
  .app-page-admin-pymes .toolbar-card .card-body,
  .app-page-admin-pymes .pyme-card .card-body {
    padding: 1rem !important;
  }

  .app-page-admin-pymes .pyme-title {
    font-size: 1.08rem;
  }

  .app-page-admin-pymes .owner-box,
  .app-page-admin-pymes .signal-box,
  .app-page-admin-pymes .activity-box {
    height: auto !important;
  }

  .app-page-admin-pymes .activity-box .btn,
  .app-page-admin-pymes .activity-box form {
    width: 100%;
  }

  /* Soporte detalle */

  .app-page-soporte-detalle .chat-container {
    max-height: 56vh;
  }

  .app-page-soporte-detalle textarea.message-box {
    min-height: 130px;
  }

  /* Vitrina pública */

  .app-page-vitrina .hero-vitrina {
    border-radius: 0 0 20px 20px;
  }

  .app-page-vitrina .vitrina-shell {
    margin-top: -24px;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 250px;
  }

  .app-page-vitrina .thumb-img {
    width: 88px;
    height: 64px;
  }

  .app-page-vitrina .service-chip {
    width: 100%;
    justify-content: flex-start;
    margin-right: 0;
  }
}

@media (max-width: 420px) {
  .app-mobile-card-table tbody td {
    grid-template-columns: 1fr;
    gap: .18rem;
  }

  .app-mobile-card-table tbody td::before {
    margin-bottom: .1rem;
  }

  .app-page .bubble {
    max-width: 96% !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 210px;
  }
}

/* === FASE 2 RESPONSIVE PANTALLAS CRITICAS END === */



/* === HOME SEARCH MOBILE FIX START === */

/*
   Corrige el buscador principal del home en mobile.
   Problema anterior: Bootstrap input-group deja el input con width: 1%
   cuando el contenedor se cambia a display:block.
*/

@media (max-width: 767.98px) {

  .hero-section {
    padding-top: 56px !important;
    padding-bottom: 52px !important;
    border-radius: 0 0 32px 32px !important;
  }

  .hero-section .hero-content {
    padding-left: 1rem;
    padding-right: 1rem;
  }

  .hero-section h1 {
    font-size: clamp(2rem, 9vw, 2.75rem) !important;
    line-height: 1.12 !important;
    margin-bottom: 1.25rem !important;
  }

  .hero-section .lead {
    font-size: 1.08rem !important;
    line-height: 1.45 !important;
  }

  .hero-search-note {
    font-size: .92rem !important;
    line-height: 1.45 !important;
    margin-bottom: 2rem !important;
  }

  .hero-search-shell {
    width: 100% !important;
    padding: .95rem !important;
    border-radius: 1.35rem !important;
    background: rgba(255, 255, 255, .10) !important;
  }

  #catalogSearchForm {
    width: 100% !important;
  }

  #catalogSearchForm .hero-search-box {
    display: flex !important;
    flex-direction: column !important;
    gap: .75rem !important;
    width: 100% !important;
    background: transparent !important;
    border-radius: 0 !important;
  }

  #catalogSearchForm .hero-search-input,
  #catalogSearchForm .input-group > .form-control {
    display: block !important;
    flex: none !important;
    width: 100% !important;
    min-width: 100% !important;
    height: 52px !important;
    min-height: 52px !important;
    margin: 0 !important;
    padding: .75rem 1rem !important;
    border-radius: 1rem !important;
    background: #ffffff !important;
    color: #111827 !important;
    font-size: 1rem !important;
    text-align: left !important;
    box-shadow: none !important;
  }

  #catalogSearchForm .hero-search-input::placeholder {
    color: #6b7280 !important;
    opacity: 1 !important;
  }

  #catalogSearchForm .hero-search-input:focus {
    border: 1px solid rgba(13, 110, 253, .45) !important;
    box-shadow: 0 0 0 .2rem rgba(13, 110, 253, .18) !important;
  }

  #catalogSearchForm .hero-search-button {
    width: 100% !important;
    min-height: 52px !important;
    border-radius: 1rem !important;
    font-size: 1.05rem !important;
    font-weight: 700 !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: .35rem !important;
    margin: 0 !important;
  }

  #catalogSearchForm .hero-search-button i {
    margin-right: .25rem !important;
    font-size: 1.15rem !important;
  }

  #autocompleteMenu {
    top: calc(100% + 8px) !important;
    left: 0 !important;
    right: 0 !important;
    width: 100% !important;
    border-radius: 1rem !important;
    max-height: 320px !important;
  }

  #autocompleteMenu .autocomplete-item {
    padding: .85rem .9rem !important;
  }
}

@media (max-width: 420px) {
  .hero-search-shell {
    padding: .8rem !important;
  }

  #catalogSearchForm .hero-search-input,
  #catalogSearchForm .input-group > .form-control,
  #catalogSearchForm .hero-search-button {
    min-height: 50px !important;
    height: 50px !important;
  }
}

/* === HOME SEARCH MOBILE FIX END === */

/* === CHAT MOBILE LIMPIO FINAL START === */

/*
   Chat mobile final limpio.
   Este bloque reemplaza los parches anteriores.
   Objetivo:
   - Ambos chats iguales.
   - Scroll funcionando.
   - Input + botón enviar sin colapsar.
   - Botón cerrar solicitud debajo solo en Pyme.
*/

@media (max-width: 767.98px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    margin: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    height: 100dvh !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content {
    width: 100% !important;
    height: 100dvh !important;
    max-height: 100dvh !important;
    min-height: 100dvh !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    border: 0 !important;
    border-radius: 0 !important;
    background: #eef2f7 !important;
  }

  .chat-modal .modal-header,
  .chat-modal-unified .modal-header {
    flex: 0 0 auto !important;
    min-height: 64px !important;
    padding: .85rem 1rem !important;
    background: #17212b !important;
    border: 0 !important;
  }

  .chat-modal .modal-title,
  .chat-modal-unified .modal-title {
    color: #fff !important;
    font-size: 1rem !important;
    line-height: 1.2 !important;
    max-width: calc(100vw - 82px) !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
  }

  .chat-modal .modal-title i,
  .chat-modal-unified .modal-title i {
    color: #8ec5ff !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    padding: 0 !important;
    background:
      radial-gradient(circle at top left, rgba(13, 110, 253, .08), transparent 34%),
      linear-gradient(180deg, #eef2f7 0%, #e8edf5 100%) !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout,
  .chat-modal .chat-stage,
  .chat-modal-unified .chat-stage {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    align-items: stretch !important;
    overflow: hidden !important;
  }

  /* En móvil se oculta la ficha superior para dejar la experiencia tipo chat */
  .chat-modal .chat-meta,
  .chat-modal-unified .chat-meta,
  .chat-modal .side-card,
  .chat-modal-unified .side-card,
  .chat-modal .chat-stage-head,
  .chat-modal-unified .chat-stage-head,
  .chat-modal .small.text-white-50,
  .chat-modal-unified .small.text-white-50,
  .chat-modal .text-muted.small,
  .chat-modal-unified .text-muted.small {
    display: none !important;
  }

  /* Área con scroll */
  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    height: auto !important;
    max-height: none !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    display: flex !important;
    flex-direction: column !important;
    align-items: stretch !important;
    gap: .68rem !important;
    padding: 1.15rem .95rem 1.35rem !important;
    margin: 0 !important;
    border: 0 !important;
    border-radius: 0 !important;
    background: transparent !important;
    box-sizing: border-box !important;
    -webkit-overflow-scrolling: touch;
  }

  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    width: fit-content !important;
    max-width: 78% !important;
    min-width: 58px !important;
    padding: .66rem .82rem !important;
    margin: 0 !important;
    border-radius: 1.05rem !important;
    font-size: .94rem !important;
    line-height: 1.36 !important;
    box-shadow: 0 1px 2px rgba(15, 23, 42, .09) !important;
    word-break: break-word !important;
    overflow-wrap: anywhere !important;
  }

  /* Cliente viendo su chat */
  .chat-modal[data-scope="cliente"] .bubble-cliente,
  .chat-modal-unified[data-scope="cliente"] .bubble-cliente {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;
    background: #0d6efd !important;
    color: #fff !important;
    border: 0 !important;
    border-bottom-right-radius: .3rem !important;
  }

  .chat-modal[data-scope="cliente"] .bubble-staff,
  .chat-modal-unified[data-scope="cliente"] .bubble-staff {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;
    background: #fff !important;
    color: #1f2937 !important;
    border: 1px solid rgba(15, 23, 42, .06) !important;
    border-bottom-left-radius: .3rem !important;
  }

  /* Pyme viendo el chat */
  .chat-modal[data-scope="negocio"] .bubble-cliente,
  .chat-modal-unified[data-scope="negocio"] .bubble-cliente {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;
    background: #fff !important;
    color: #1f2937 !important;
    border: 1px solid rgba(15, 23, 42, .06) !important;
    border-bottom-left-radius: .3rem !important;
  }

  .chat-modal[data-scope="negocio"] .bubble-staff,
  .chat-modal-unified[data-scope="negocio"] .bubble-staff {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;
    background: #0d6efd !important;
    color: #fff !important;
    border: 0 !important;
    border-bottom-right-radius: .3rem !important;
  }

  .chat-modal .bubble-label,
  .chat-modal-unified .bubble-label {
    display: block !important;
    margin-bottom: .24rem !important;
    font-size: .62rem !important;
    font-weight: 800 !important;
    letter-spacing: .04em !important;
    text-transform: uppercase !important;
    opacity: .78 !important;
  }

  /* Footer fijo abajo */
  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer,
  .chat-modal .chat-footer-wrap,
  .chat-modal-unified .chat-footer-wrap,
  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer {
    flex: 0 0 auto !important;
    width: 100% !important;
    max-width: 100% !important;
    padding: .65rem .7rem calc(.65rem + env(safe-area-inset-bottom)) !important;
    margin: 0 !important;
    border-top: 1px solid rgba(15, 23, 42, .08) !important;
    background: rgba(255, 255, 255, .97) !important;
    backdrop-filter: blur(10px);
    box-sizing: border-box !important;
  }

  .chat-modal .js-chat-footer > .w-100,
  .chat-modal-unified .js-chat-footer > .w-100 {
    width: 100% !important;
    max-width: 100% !important;
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) 48px !important;
    grid-template-areas:
      "input send"
      "close close" !important;
    gap: .6rem !important;
    align-items: center !important;
    margin: 0 !important;
  }

  .chat-modal .js-chat-form,
  .chat-modal-unified .js-chat-form {
    grid-area: input !important;
    width: 100% !important;
    min-width: 0 !important;
    display: block !important;
    margin: 0 !important;
    padding: 0 !important;
  }

  .chat-modal .js-chat-footer label,
  .chat-modal-unified .js-chat-footer label {
    display: none !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input {
    width: 100% !important;
    min-width: 0 !important;
    height: 48px !important;
    min-height: 48px !important;
    max-height: 110px !important;
    display: block !important;
    margin: 0 !important;
    padding: .68rem .95rem !important;
    resize: none !important;
    overflow-y: auto !important;
    border-radius: 999px !important;
    background: #f8fafc !important;
    color: #111827 !important;
    border: 1px solid #d5deea !important;
    box-shadow: none !important;
  }

  .chat-modal .message-box:focus,
  .chat-modal-unified .message-box:focus,
  .chat-modal .js-chat-input:focus,
  .chat-modal-unified .js-chat-input:focus {
    background: #fff !important;
    border-color: #0d6efd !important;
    box-shadow: 0 0 0 .18rem rgba(13, 110, 253, .16) !important;
  }

  /* El contenedor Bootstrap de botones se desarma solo dentro del footer */
  .chat-modal .js-chat-footer > .w-100 > .d-flex,
  .chat-modal-unified .js-chat-footer > .w-100 > .d-flex,
  .chat-modal .js-chat-footer > .w-100 > .d-flex > div,
  .chat-modal-unified .js-chat-footer > .w-100 > .d-flex > div {
    display: contents !important;
  }

  .chat-modal .js-chat-submit-btn,
  .chat-modal-unified .js-chat-submit-btn {
    grid-area: send !important;
    position: static !important;
    width: 48px !important;
    min-width: 48px !important;
    height: 48px !important;
    min-height: 48px !important;
    padding: 0 !important;
    margin: 0 !important;
    border-radius: 50% !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 0 !important;
    box-shadow: 0 .35rem .9rem rgba(13, 110, 253, .24) !important;
  }

  .chat-modal .js-chat-submit-btn i,
  .chat-modal-unified .js-chat-submit-btn i {
    font-size: 1.08rem !important;
    margin: 0 !important;
  }

  .chat-modal .js-chat-footer .btn-light,
  .chat-modal-unified .js-chat-footer .btn-light,
  .chat-modal .js-chat-footer [data-bs-dismiss="modal"]:not(.btn-close),
  .chat-modal-unified .js-chat-footer [data-bs-dismiss="modal"]:not(.btn-close) {
    display: none !important;
  }

  .chat-modal .js-close-form,
  .chat-modal-unified .js-close-form {
    grid-area: close !important;
    width: 100% !important;
    display: block !important;
    margin: 0 !important;
    padding: 0 !important;
  }

  .chat-modal .js-close-form .btn,
  .chat-modal-unified .js-close-form .btn {
    width: 100% !important;
    min-height: 44px !important;
    border-radius: 999px !important;
    margin: 0 !important;
  }

  .chat-modal[data-scope="cliente"] .js-close-form,
  .chat-modal-unified[data-scope="cliente"] .js-close-form {
    display: none !important;
  }

  .chat-modal[data-scope="cliente"] .js-chat-footer > .w-100,
  .chat-modal-unified[data-scope="cliente"] .js-chat-footer > .w-100 {
    grid-template-areas: "input send" !important;
  }
}

@media (max-width: 420px) {
  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    max-width: 82% !important;
    font-size: .92rem !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    padding-left: .85rem !important;
    padding-right: .85rem !important;
  }

  .chat-modal .js-chat-footer > .w-100,
  .chat-modal-unified .js-chat-footer > .w-100 {
    grid-template-columns: minmax(0, 1fr) 46px !important;
  }

  .chat-modal .js-chat-submit-btn,
  .chat-modal-unified .js-chat-submit-btn {
    width: 46px !important;
    min-width: 46px !important;
    height: 46px !important;
    min-height: 46px !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input {
    height: 46px !important;
    min-height: 46px !important;
  }
}

/* === CHAT MOBILE LIMPIO FINAL END === */

/* === SOLICITUDES MOBILE COLLAPSIBLE START === */

@media (max-width: 767.98px) {

  .app-page-solicitudes .app-mobile-card-table tbody tr.solicitud-mobile-collapse-ready {
    display: block !important;
    margin: 0 0 1rem 0 !important;
    padding: 0 !important;
    border: 0 !important;
    background: transparent !important;
    box-shadow: none !important;
  }

  .app-page-solicitudes .app-mobile-card-table tbody tr.solicitud-mobile-collapse-ready > td {
    display: none !important;
  }

  .app-page-solicitudes .solicitud-mobile-collapse {
    display: block !important;
    width: 100% !important;
    border: 1px solid #e7ecf3 !important;
    border-radius: 1.1rem !important;
    background: #ffffff !important;
    box-shadow: 0 10px 24px rgba(15, 23, 42, .05) !important;
    overflow: hidden !important;
  }

  .app-page-solicitudes .solicitud-mobile-collapse[open] {
    box-shadow: 0 12px 28px rgba(15, 23, 42, .08) !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary {
    list-style: none !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: .85rem !important;
    padding: 1rem 1rem .95rem 1rem !important;
    margin: 0 !important;
    background: #ffffff !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary::-webkit-details-marker {
    display: none !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-main {
    min-width: 0 !important;
    flex: 1 1 auto !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-label {
    font-size: .72rem !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: .05em !important;
    color: #6b7280 !important;
    margin-bottom: .18rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-number,
  .app-page-solicitudes .solicitud-mobile-summary-number a,
  .app-page-solicitudes .solicitud-mobile-summary-number strong,
  .app-page-solicitudes .solicitud-mobile-summary-number .ticket-code {
    font-size: 1.18rem !important;
    font-weight: 800 !important;
    line-height: 1.1 !important;
    color: #0d6efd !important;
    text-decoration: none !important;
    overflow-wrap: anywhere !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-side {
    display: flex !important;
    flex-direction: column !important;
    align-items: flex-end !important;
    gap: .45rem !important;
    flex: 0 0 auto !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-status .badge,
  .app-page-solicitudes .solicitud-mobile-summary-status .status-badge,
  .app-page-solicitudes .solicitud-mobile-summary-status span.badge {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-height: 28px !important;
    padding: .32rem .72rem !important;
    border-radius: 999px !important;
    font-size: .74rem !important;
    font-weight: 800 !important;
    letter-spacing: .02em !important;
    white-space: nowrap !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-icon {
    font-size: 1rem !important;
    line-height: 1 !important;
    color: #64748b !important;
    transition: transform .2s ease !important;
  }

  .app-page-solicitudes .solicitud-mobile-collapse[open] .solicitud-mobile-summary-icon {
    transform: rotate(180deg) !important;
  }

  .app-page-solicitudes .solicitud-mobile-body {
    padding: 0 1rem 1rem 1rem !important;
    border-top: 1px solid #eef2f7 !important;
    background: #fbfcfe !important;
  }

  .app-page-solicitudes .solicitud-mobile-field {
    padding-top: .85rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-grid {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: .85rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-field-label {
    font-size: .72rem !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: .05em !important;
    color: #6b7280 !important;
    margin-bottom: .18rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-field-value {
    font-size: .98rem !important;
    line-height: 1.35 !important;
    color: #1f2937 !important;
    overflow-wrap: anywhere !important;
  }

  .app-page-solicitudes .solicitud-mobile-last {
    color: #6b7280 !important;
    display: -webkit-box !important;
    -webkit-line-clamp: 2 !important;
    -webkit-box-orient: vertical !important;
    overflow: hidden !important;
  }

  .app-page-solicitudes .solicitud-mobile-actions {
    padding-top: 1rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-actions .btn,
  .app-page-solicitudes .solicitud-mobile-actions a.btn,
  .app-page-solicitudes .solicitud-mobile-actions button {
    width: 100% !important;
    min-height: 46px !important;
    border-radius: 999px !important;
    font-weight: 700 !important;
  }

  .app-page-solicitudes .solicitud-mobile-actions .btn i {
    margin-right: .35rem !important;
  }

  .app-page-solicitudes .solicitud-row.solicitud-unread .solicitud-mobile-collapse {
    border-color: #dbe7ff !important;
    box-shadow: 0 12px 28px rgba(13, 110, 253, .10) !important;
  }

  .app-page-solicitudes .solicitud-row.solicitud-overdue .solicitud-mobile-collapse {
    border-color: #ffd5d9 !important;
  }
}

@media (max-width: 420px) {
  .app-page-solicitudes .solicitud-mobile-summary {
    align-items: flex-start !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-side {
    align-items: flex-end !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-number,
  .app-page-solicitudes .solicitud-mobile-summary-number a,
  .app-page-solicitudes .solicitud-mobile-summary-number strong,
  .app-page-solicitudes .solicitud-mobile-summary-number .ticket-code {
    font-size: 1.08rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-grid {
    grid-template-columns: 1fr !important;
    gap: .2rem !important;
  }
}

/* === SOLICITUDES MOBILE COLLAPSIBLE END === */

/* === NEGOCIO MOBILE COLLAPSIBLE START === */

@media (max-width: 767.98px) {

  .app-page-negocio-panel .app-mobile-card-table tbody tr.negocio-mobile-collapse-ready {
    display: block !important;
    margin: 0 0 1rem 0 !important;
    padding: 0 !important;
    border: 0 !important;
    background: transparent !important;
    box-shadow: none !important;
  }

  .app-page-negocio-panel .app-mobile-card-table tbody tr.negocio-mobile-collapse-ready > td {
    display: none !important;
  }

  .app-page-negocio-panel .negocio-mobile-collapse {
    display: block !important;
    width: 100% !important;
    border: 1px solid #e7ecf3 !important;
    border-radius: 1.1rem !important;
    background: #ffffff !important;
    box-shadow: 0 10px 24px rgba(15, 23, 42, .05) !important;
    overflow: hidden !important;
  }

  .app-page-negocio-panel .negocio-mobile-collapse[open] {
    box-shadow: 0 12px 28px rgba(15, 23, 42, .08) !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary {
    list-style: none !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: .85rem !important;
    padding: 1rem !important;
    margin: 0 !important;
    background: #ffffff !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary::-webkit-details-marker {
    display: none !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-main {
    min-width: 0 !important;
    flex: 1 1 auto !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-label {
    font-size: .72rem !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: .05em !important;
    color: #6b7280 !important;
    margin-bottom: .18rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-number,
  .app-page-negocio-panel .negocio-mobile-summary-number a,
  .app-page-negocio-panel .negocio-mobile-summary-number strong,
  .app-page-negocio-panel .negocio-mobile-summary-number .ticket-code {
    font-size: 1.18rem !important;
    font-weight: 800 !important;
    line-height: 1.1 !important;
    color: #0d6efd !important;
    text-decoration: none !important;
    overflow-wrap: anywhere !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-client {
    margin-top: .45rem !important;
    font-size: .92rem !important;
    font-weight: 700 !important;
    color: #1f2937 !important;
    overflow-wrap: anywhere !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-client::before {
    content: "Cliente: ";
    font-weight: 800;
    color: #6b7280;
    font-size: .78rem;
    text-transform: uppercase;
    letter-spacing: .04em;
  }

  .app-page-negocio-panel .negocio-mobile-summary-side {
    display: flex !important;
    flex-direction: column !important;
    align-items: flex-end !important;
    gap: .45rem !important;
    flex: 0 0 auto !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-status .badge,
  .app-page-negocio-panel .negocio-mobile-summary-status .status-badge,
  .app-page-negocio-panel .negocio-mobile-summary-status span.badge {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-height: 28px !important;
    padding: .32rem .72rem !important;
    border-radius: 999px !important;
    font-size: .74rem !important;
    font-weight: 800 !important;
    letter-spacing: .02em !important;
    white-space: nowrap !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-icon {
    font-size: 1rem !important;
    line-height: 1 !important;
    color: #64748b !important;
    transition: transform .2s ease !important;
  }

  .app-page-negocio-panel .negocio-mobile-collapse[open] .negocio-mobile-summary-icon {
    transform: rotate(180deg) !important;
  }

  .app-page-negocio-panel .negocio-mobile-body {
    padding: 0 1rem 1rem 1rem !important;
    border-top: 1px solid #eef2f7 !important;
    background: #fbfcfe !important;
  }

  .app-page-negocio-panel .negocio-mobile-field {
    padding-top: .85rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-grid {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: .85rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-field-label {
    font-size: .72rem !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: .05em !important;
    color: #6b7280 !important;
    margin-bottom: .18rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-field-value {
    font-size: .98rem !important;
    line-height: 1.35 !important;
    color: #1f2937 !important;
    overflow-wrap: anywhere !important;
  }

  .app-page-negocio-panel .negocio-mobile-last {
    color: #6b7280 !important;
    display: -webkit-box !important;
    -webkit-line-clamp: 2 !important;
    -webkit-box-orient: vertical !important;
    overflow: hidden !important;
  }

  .app-page-negocio-panel .negocio-mobile-actions {
    padding-top: 1rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-actions .btn,
  .app-page-negocio-panel .negocio-mobile-actions a.btn,
  .app-page-negocio-panel .negocio-mobile-actions button {
    width: 100% !important;
    min-height: 46px !important;
    border-radius: 999px !important;
    font-weight: 700 !important;
  }

  .app-page-negocio-panel .negocio-mobile-actions .btn i {
    margin-right: .35rem !important;
  }

  .app-page-negocio-panel .solicitud-row.solicitud-unread .negocio-mobile-collapse {
    border-color: #dbe7ff !important;
    box-shadow: 0 12px 28px rgba(13, 110, 253, .10) !important;
  }

  .app-page-negocio-panel .solicitud-row.solicitud-overdue .negocio-mobile-collapse {
    border-color: #ffd5d9 !important;
  }
}

@media (max-width: 420px) {
  .app-page-negocio-panel .negocio-mobile-summary {
    align-items: flex-start !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-side {
    align-items: flex-end !important;
  }

  .app-page-negocio-panel .negocio-mobile-summary-number,
  .app-page-negocio-panel .negocio-mobile-summary-number a,
  .app-page-negocio-panel .negocio-mobile-summary-number strong,
  .app-page-negocio-panel .negocio-mobile-summary-number .ticket-code {
    font-size: 1.08rem !important;
  }

  .app-page-negocio-panel .negocio-mobile-grid {
    grid-template-columns: 1fr !important;
    gap: .2rem !important;
  }
}

/* === NEGOCIO MOBILE COLLAPSIBLE END === */

/* === FASE 3 VISUAL RESPONSIVE REAL START === */

/*
   Fase 3 visual responsive real.
   No toca la lógica del chat.
   Enfocado en:
   - jerarquía visual
   - mobile más serio
   - cards menos “juguete”
   - formularios y botones más consistentes
   - vitrina y paneles más profesionales
*/

:root {
  --app-bg: #f5f7fb;
  --app-surface: #ffffff;
  --app-surface-soft: #f8fafc;
  --app-border: #e6ebf2;
  --app-border-strong: #d6deea;
  --app-text: #111827;
  --app-muted: #64748b;
  --app-primary: #0d6efd;
  --app-primary-dark: #0b5ed7;
  --app-radius: 18px;
  --app-radius-lg: 24px;
  --app-shadow-sm: 0 8px 20px rgba(15, 23, 42, .05);
  --app-shadow-md: 0 14px 34px rgba(15, 23, 42, .08);
}

body.app-page,
body.bg-light {
  background:
    radial-gradient(circle at top left, rgba(13, 110, 253, .06), transparent 32%),
    var(--app-bg) !important;
  color: var(--app-text);
}

.app-container,
.container.app-container {
  max-width: 1120px;
}

/* Navbar más limpio */

.app-navbar,
.navbar.app-navbar {
  min-height: 72px;
  background: #17212b !important;
  border-bottom: 1px solid rgba(255, 255, 255, .06);
}

.app-navbar .navbar-brand {
  font-weight: 900;
  letter-spacing: .02em;
}

.app-navbar .navbar-toggler {
  width: 48px;
  height: 48px;
  border: 1px solid rgba(255, 255, 255, .16);
  background: rgba(255, 255, 255, .04);
}

.app-navbar .navbar-toggler:focus {
  box-shadow: 0 0 0 .18rem rgba(255, 255, 255, .16);
}

.app-navbar .nav-link {
  border-radius: 999px;
  font-weight: 600;
}

.app-navbar .nav-link:hover,
.app-navbar .nav-link:focus {
  background: rgba(255, 255, 255, .08);
}

/* Headers de página */

.app-page h1,
.app-page .page-title {
  letter-spacing: -.03em;
  font-weight: 900;
}

.app-page .lead,
.app-page .page-subtitle {
  color: var(--app-muted);
}

/* Cards generales */

.app-page .card,
.app-page .panel-card,
.app-page .section-card,
.app-page .toolbar-card,
.app-page .stats-card,
.app-page .info-card,
.app-page .pyme-card {
  border: 1px solid var(--app-border) !important;
  border-radius: var(--app-radius) !important;
  box-shadow: var(--app-shadow-sm) !important;
}

.app-page .card:hover,
.app-page .pyme-card:hover {
  box-shadow: var(--app-shadow-md) !important;
}

.app-page .card-header {
  border-bottom: 1px solid var(--app-border) !important;
}

/* Botones */

.app-page .btn {
  border-radius: 999px;
  font-weight: 700;
}

.app-page .btn-primary {
  background: var(--app-primary);
  border-color: var(--app-primary);
}

.app-page .btn-primary:hover {
  background: var(--app-primary-dark);
  border-color: var(--app-primary-dark);
}

.app-page .btn-outline-primary {
  border-width: 1.5px;
}

/* Formularios */

.app-page .form-control,
.app-page .form-select {
  border-radius: 14px;
  border-color: var(--app-border-strong);
  background-color: #fff;
}

.app-page .form-control:focus,
.app-page .form-select:focus {
  border-color: rgba(13, 110, 253, .55);
  box-shadow: 0 0 0 .2rem rgba(13, 110, 253, .12);
}

.app-page label,
.app-page .form-label {
  font-weight: 700;
  color: #334155;
}

/* Badges */

.app-page .badge,
.app-page .status-badge {
  border-radius: 999px !important;
  font-weight: 800 !important;
  letter-spacing: .02em;
}

/* Home / catálogo */

.hero-section {
  position: relative;
  overflow: hidden;
}

.hero-section::after {
  content: "";
  position: absolute;
  inset: auto -120px -180px auto;
  width: 360px;
  height: 360px;
  background: rgba(255, 255, 255, .08);
  border-radius: 999px;
  pointer-events: none;
}

.hero-search-shell {
  box-shadow: 0 18px 50px rgba(0, 0, 0, .12);
}

.service-chip,
.app-page-vitrina .service-chip {
  border-radius: 999px;
  font-weight: 700;
}

/* Vitrina pública */

.app-page-vitrina .hero-vitrina {
  position: relative;
  overflow: hidden;
}

.app-page-vitrina .hero-vitrina::after {
  content: "";
  position: absolute;
  right: -110px;
  bottom: -160px;
  width: 320px;
  height: 320px;
  border-radius: 999px;
  background: rgba(255, 255, 255, .08);
  pointer-events: none;
}

.app-page-vitrina .hero-card,
.app-page-vitrina .info-card,
.app-page-vitrina .trust-box {
  border-radius: var(--app-radius-lg) !important;
}

.app-page-vitrina .gallery-main,
.app-page-vitrina .gallery-placeholder {
  border-radius: var(--app-radius-lg) !important;
}

/* Perfil empresa */

.app-page-negocio-perfil .section-card {
  overflow: hidden;
}

.app-page-negocio-perfil .section-card .card-header,
.app-page-negocio-perfil .card-header {
  border-bottom: 0 !important;
}

.app-page-negocio-perfil .service-check,
.app-page-negocio-perfil .form-check {
  border-radius: 14px;
}

/* Admin pymes */

.app-page-admin-pymes .stats-card {
  overflow: hidden;
}

.app-page-admin-pymes .pyme-card {
  transition: transform .18s ease, box-shadow .18s ease;
}

.app-page-admin-pymes .pyme-card:hover {
  transform: translateY(-2px);
}

.app-page-admin-pymes .owner-box,
.app-page-admin-pymes .signal-box,
.app-page-admin-pymes .activity-box {
  border-radius: 16px !important;
}

/* Solicitudes / panel pyme colapsables */

.app-page-solicitudes .solicitud-mobile-collapse,
.app-page-negocio-panel .negocio-mobile-collapse {
  border-radius: 18px !important;
  border: 1px solid #e3e9f2 !important;
  background: #ffffff !important;
  box-shadow: 0 10px 22px rgba(15, 23, 42, .045) !important;
}

.app-page-solicitudes .solicitud-mobile-collapse[open],
.app-page-negocio-panel .negocio-mobile-collapse[open] {
  border-color: #d8e5ff !important;
  box-shadow: 0 16px 34px rgba(15, 23, 42, .08) !important;
}

.app-page-solicitudes .solicitud-mobile-summary,
.app-page-negocio-panel .negocio-mobile-summary {
  min-height: 82px;
}

.app-page-solicitudes .solicitud-mobile-summary-number,
.app-page-solicitudes .solicitud-mobile-summary-number a,
.app-page-solicitudes .solicitud-mobile-summary-number strong,
.app-page-negocio-panel .negocio-mobile-summary-number,
.app-page-negocio-panel .negocio-mobile-summary-number a,
.app-page-negocio-panel .negocio-mobile-summary-number strong {
  letter-spacing: -.02em;
}

.app-page-solicitudes .solicitud-mobile-summary-icon,
.app-page-negocio-panel .negocio-mobile-summary-icon {
  width: 28px;
  height: 28px;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  background: #f1f5f9;
}

.app-page-solicitudes .solicitud-mobile-body,
.app-page-negocio-panel .negocio-mobile-body {
  background: #f8fafc !important;
}

.app-page-solicitudes .solicitud-mobile-actions .btn,
.app-page-negocio-panel .negocio-mobile-actions .btn {
  box-shadow: none !important;
}

/* Mobile general */

@media (max-width: 767.98px) {

  body {
    background: #f5f7fb !important;
  }

  .app-navbar,
  .navbar.app-navbar {
    min-height: 64px !important;
  }

  .app-navbar .container {
    padding-left: 1rem !important;
    padding-right: 1rem !important;
  }

  .app-navbar .navbar-brand {
    font-size: 1.08rem !important;
  }

  .app-navbar .navbar-toggler {
    width: 46px !important;
    height: 46px !important;
    border-radius: 14px !important;
  }

  .app-container,
  .container.app-container,
  .container {
    padding-left: 1rem !important;
    padding-right: 1rem !important;
  }

  .app-page h1,
  .app-page .page-title {
    font-size: clamp(1.7rem, 7vw, 2.15rem) !important;
    line-height: 1.08 !important;
  }

  .app-page .lead,
  .app-page .page-subtitle {
    font-size: 1rem !important;
    line-height: 1.45 !important;
  }

  .app-page .card,
  .app-page .panel-card,
  .app-page .section-card,
  .app-page .toolbar-card,
  .app-page .stats-card,
  .app-page .info-card,
  .app-page .pyme-card {
    border-radius: 18px !important;
  }

  .app-page .card-body {
    padding: 1rem !important;
  }

  .app-page .btn {
    min-height: 44px;
  }

  .app-page .btn-lg {
    min-height: 48px;
  }

  /* Home mobile más serio */

  .hero-section {
    border-radius: 0 0 30px 30px !important;
  }

  .hero-section h1 {
    font-size: clamp(2rem, 9vw, 2.65rem) !important;
    letter-spacing: -.04em;
  }

  .hero-search-shell {
    border-radius: 24px !important;
    box-shadow: 0 18px 46px rgba(0, 0, 0, .12) !important;
  }

  #catalogSearchForm .hero-search-input,
  #catalogSearchForm .input-group > .form-control {
    border-radius: 16px !important;
  }

  #catalogSearchForm .hero-search-button {
    border-radius: 16px !important;
  }

  /* Solicitudes cliente mobile */

  .app-page-solicitudes .solicitud-mobile-collapse,
  .app-page-negocio-panel .negocio-mobile-collapse {
    margin-bottom: .95rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary,
  .app-page-negocio-panel .negocio-mobile-summary {
    padding: 1rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-label,
  .app-page-negocio-panel .negocio-mobile-summary-label {
    color: #64748b !important;
  }

  .app-page-solicitudes .solicitud-mobile-body,
  .app-page-negocio-panel .negocio-mobile-body {
    padding: 0 1rem 1rem 1rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-field-label,
  .app-page-negocio-panel .negocio-mobile-field-label {
    color: #64748b !important;
  }

  .app-page-solicitudes .solicitud-mobile-actions .btn,
  .app-page-negocio-panel .negocio-mobile-actions .btn {
    min-height: 46px !important;
    font-size: .96rem !important;
  }

  /* Panel pyme */

  .app-page-negocio-panel .btn,
  .app-page-solicitudes .btn {
    border-radius: 999px !important;
  }

  /* Perfil empresa */

  .app-page-negocio-perfil .page-shell {
    padding-top: 1.4rem !important;
  }

  .app-page-negocio-perfil .section-card {
    margin-bottom: 1rem !important;
  }

  .app-page-negocio-perfil .form-control,
  .app-page-negocio-perfil .form-select {
    min-height: 48px !important;
  }

  /* Admin pymes */

  .app-page-admin-pymes .toolbar-card {
    margin-top: 1rem !important;
  }

  .app-page-admin-pymes .stats-card .card-body {
    min-height: 86px;
  }

  .app-page-admin-pymes .pyme-card {
    margin-bottom: 1rem !important;
  }

  /* Vitrina */

  .app-page-vitrina .hero-vitrina {
    border-radius: 0 0 30px 30px !important;
  }

  .app-page-vitrina .vitrina-shell {
    margin-top: -22px !important;
  }

  .app-page-vitrina .hero-card,
  .app-page-vitrina .info-card,
  .app-page-vitrina .trust-box {
    border-radius: 20px !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 240px !important;
    border-radius: 20px !important;
  }
}

@media (max-width: 420px) {

  .app-page h1,
  .app-page .page-title {
    font-size: clamp(1.55rem, 8vw, 2rem) !important;
  }

  .app-page .card-body {
    padding: .95rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary,
  .app-page-negocio-panel .negocio-mobile-summary {
    gap: .7rem !important;
  }

  .app-page-solicitudes .solicitud-mobile-summary-side,
  .app-page-negocio-panel .negocio-mobile-summary-side {
    gap: .35rem !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 220px !important;
  }
}

/* === FASE 3 VISUAL RESPONSIVE REAL END === */

/* === NAVBAR BELL MOBILE FIX START === */

/*
   Corrige la campana del navbar en mobile.
   Problema: la regla responsive hacía que todos los nav-link ocuparan 100%.
   La campana debe ser compacta, no una fila gigante.
*/

@media (max-width: 1199.98px) {

  .app-navbar .navbar-collapse {
    gap: .55rem !important;
  }

  .app-navbar .navbar-nav {
    gap: .45rem !important;
  }

  /* Campana Bootstrap Icons */
  .app-navbar .nav-link:has(.bi-bell),
  .app-navbar .nav-link:has(.bi-bell-fill),
  .app-navbar .nav-link:has(i[class*="bell"]),
  .app-navbar .nav-link:has(svg[class*="bell"]) {
    width: 46px !important;
    min-width: 46px !important;
    max-width: 46px !important;
    height: 46px !important;
    min-height: 46px !important;
    padding: 0 !important;
    border-radius: 999px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    align-self: flex-start !important;
    background: rgba(255, 255, 255, .05) !important;
    position: relative !important;
  }

  .app-navbar .nav-link:has(.bi-bell):hover,
  .app-navbar .nav-link:has(.bi-bell-fill):hover,
  .app-navbar .nav-link:has(i[class*="bell"]):hover,
  .app-navbar .nav-link:has(svg[class*="bell"]):hover {
    background: rgba(255, 255, 255, .10) !important;
  }

  .app-navbar .nav-link:has(.bi-bell) i,
  .app-navbar .nav-link:has(.bi-bell-fill) i,
  .app-navbar .nav-link:has(i[class*="bell"]) i {
    font-size: 1.05rem !important;
    line-height: 1 !important;
  }

  /* Badge de notificaciones encima de la campana */
  .app-navbar .nav-link:has(.bi-bell) .badge,
  .app-navbar .nav-link:has(.bi-bell-fill) .badge,
  .app-navbar .nav-link:has(i[class*="bell"]) .badge,
  .app-navbar .nav-link:has(svg[class*="bell"]) .badge {
    position: absolute !important;
    top: 2px !important;
    right: 2px !important;
    min-width: 18px !important;
    height: 18px !important;
    padding: 0 .28rem !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: .65rem !important;
    line-height: 1 !important;
    border-radius: 999px !important;
    transform: none !important;
  }

  /*
     El dropdown de usuario sí mantiene ancho completo,
     pero con menos altura para que se vea más fino.
  */
  .app-navbar .dropdown-toggle {
    min-height: 46px !important;
  }

  .app-navbar .dropdown-toggle:not(:has(.bi-bell)):not(:has(.bi-bell-fill)) {
    padding-top: .58rem !important;
    padding-bottom: .58rem !important;
  }
}

@media (max-width: 575.98px) {

  .app-navbar .nav-link:has(.bi-bell),
  .app-navbar .nav-link:has(.bi-bell-fill),
  .app-navbar .nav-link:has(i[class*="bell"]),
  .app-navbar .nav-link:has(svg[class*="bell"]) {
    width: 44px !important;
    min-width: 44px !important;
    max-width: 44px !important;
    height: 44px !important;
    min-height: 44px !important;
  }
}

/* === NAVBAR BELL MOBILE FIX END === */

/* === MOBILE NAVBAR USUARIO CAMPANA START === */

/*
   Mobile navbar:
   - La campana queda arriba junto al botón de menú.
   - El botón hamburguesa pasa a ser botón de usuario/menu.
   - Dentro del colapsable se muestran las secciones Usuario / Negocio / Admin.
   - Se oculta la campana duplicada dentro del menú colapsado.
*/

@media (max-width: 1199.98px) {

  .app-navbar {
    background: #17212b !important;
  }

  .app-navbar > .container {
    display: flex !important;
    align-items: center !important;
    flex-wrap: wrap !important;
    gap: .6rem !important;
  }

  .app-navbar .navbar-brand {
    flex: 1 1 auto !important;
    margin-right: 0 !important;
  }

  .app-mobile-top-actions {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: .45rem !important;
    flex: 0 0 auto !important;
    order: 2 !important;
  }

  .app-mobile-bell {
    width: 44px !important;
    min-width: 44px !important;
    height: 44px !important;
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 999px !important;
    background: rgba(255, 255, 255, .07) !important;
    text-decoration: none !important;
    position: relative !important;
  }

  .app-mobile-bell:hover,
  .app-mobile-bell:focus {
    background: rgba(255, 255, 255, .12) !important;
  }

  .app-mobile-bell i {
    font-size: 1.05rem !important;
    line-height: 1 !important;
  }

  .app-mobile-bell .badge {
    top: -3px !important;
    right: -3px !important;
    min-width: 18px !important;
    height: 18px !important;
    padding: 0 .28rem !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: .65rem !important;
    line-height: 1 !important;
    border-radius: 999px !important;
    transform: none !important;
  }

  .app-navbar .navbar-toggler.app-mobile-account-toggle {
    order: 3 !important;
    width: 48px !important;
    min-width: 48px !important;
    height: 48px !important;
    min-height: 48px !important;
    padding: 0 !important;
    border-radius: 16px !important;
    border: 1px solid rgba(255, 255, 255, .18) !important;
    background: rgba(255, 255, 255, .06) !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    box-shadow: none !important;
  }

  .app-navbar .navbar-toggler.app-mobile-account-toggle:hover,
  .app-navbar .navbar-toggler.app-mobile-account-toggle:focus {
    background: rgba(255, 255, 255, .12) !important;
    box-shadow: 0 0 0 .18rem rgba(255, 255, 255, .12) !important;
  }

  .app-navbar .app-mobile-account-glyph {
    color: #ffffff !important;
    font-size: 1.32rem !important;
    line-height: 1 !important;
  }

  .app-navbar .navbar-collapse {
    order: 4 !important;
    flex-basis: 100% !important;
    width: 100% !important;
    padding-top: .75rem !important;
    padding-bottom: .25rem !important;
  }

  .app-navbar .navbar-collapse .navbar-nav {
    width: 100% !important;
    gap: .75rem !important;
    align-items: stretch !important;
  }

  /*
     Ocultar campana antigua dentro del menú colapsado.
     La campana visible en mobile es .app-mobile-bell.
  */
  .app-navbar .navbar-collapse .nav-item:has(.js-chat-unread-badge) {
    display: none !important;
  }

  /*
     En mobile los dropdowns dejan de comportarse como dropdowns clásicos.
     Se muestran como secciones del menú colapsado.
  */
  .app-navbar .navbar-collapse .nav-item.dropdown {
    width: 100% !important;
  }

  .app-navbar .navbar-collapse .dropdown-toggle {
    width: 100% !important;
    min-height: 38px !important;
    padding: .25rem .25rem .35rem .25rem !important;
    display: flex !important;
    align-items: center !important;
    justify-content: flex-start !important;
    gap: .35rem !important;
    border-radius: 0 !important;
    background: transparent !important;
    color: rgba(255, 255, 255, .88) !important;
    font-size: .78rem !important;
    font-weight: 900 !important;
    text-transform: uppercase !important;
    letter-spacing: .06em !important;
    pointer-events: none !important;
  }

  .app-navbar .navbar-collapse .dropdown-toggle::after {
    display: none !important;
  }

  .app-navbar .navbar-collapse .dropdown-toggle i {
    font-size: .95rem !important;
  }

  .app-navbar .navbar-collapse .dropdown-menu {
    display: block !important;
    position: static !important;
    transform: none !important;
    width: 100% !important;
    min-width: 0 !important;
    margin: .15rem 0 0 0 !important;
    padding: .55rem !important;
    border: 0 !important;
    border-radius: 18px !important;
    background: #ffffff !important;
    box-shadow: 0 12px 28px rgba(15, 23, 42, .18) !important;
  }

  .app-navbar .navbar-collapse .dropdown-item {
    min-height: 44px !important;
    padding: .65rem .75rem !important;
    border-radius: 12px !important;
    display: flex !important;
    align-items: center !important;
    font-weight: 650 !important;
  }

  .app-navbar .navbar-collapse .dropdown-item:hover,
  .app-navbar .navbar-collapse .dropdown-item:focus {
    background: #f1f5f9 !important;
  }

  .app-navbar .navbar-collapse .dropdown-divider {
    margin: .45rem -.55rem !important;
  }

  .app-navbar .navbar-collapse form .btn-danger {
    min-height: 44px !important;
    border-radius: 999px !important;
    font-weight: 800 !important;
  }

  /*
     Links anónimos se mantienen como acciones simples.
  */
  .app-navbar .navbar-collapse .nav-item:not(.dropdown) .nav-link:not(:has(.js-chat-unread-badge)) {
    width: 100% !important;
    min-height: 44px !important;
    border-radius: 14px !important;
    padding: .65rem .8rem !important;
    justify-content: flex-start !important;
  }
}

@media (max-width: 575.98px) {

  .app-navbar > .container {
    gap: .5rem !important;
  }

  .app-mobile-bell {
    width: 42px !important;
    min-width: 42px !important;
    height: 42px !important;
    min-height: 42px !important;
  }

  .app-navbar .navbar-toggler.app-mobile-account-toggle {
    width: 46px !important;
    min-width: 46px !important;
    height: 46px !important;
    min-height: 46px !important;
  }

  .app-navbar .app-mobile-account-glyph {
    font-size: 1.25rem !important;
  }

  .app-navbar .navbar-brand {
    font-size: 1.04rem !important;
  }
}

/* === MOBILE NAVBAR USUARIO CAMPANA END === */

/* === VITRINA MOBILE ALBUM PRIMERO START === */

/*
   Vitrina pública mobile:
   Jerarquía nueva:
   1. Álbum / foto
   2. Nombre + propuesta
   3. Dirección + estrellas/pyme nueva
   4. Botones
   5. Sobre esta pyme
   6. Servicios
   7. Información práctica
*/

@media (max-width: 767.98px) {

  .app-page-vitrina .hero-vitrina {
    padding-top: 1.15rem !important;
    padding-bottom: 1.25rem !important;
    border-radius: 0 0 26px 26px !important;
    background: linear-gradient(160deg, #0d1b3d 0%, #12336f 100%) !important;
  }

  .app-page-vitrina .hero-vitrina .row {
    display: flex !important;
    flex-direction: column !important;
    gap: 1rem !important;
  }

  /* Foto primero */
  .app-page-vitrina .app-vitrina-gallery-col {
    order: 1 !important;
  }

  .app-page-vitrina .app-vitrina-info-col {
    order: 2 !important;
  }

  .app-page-vitrina .app-vitrina-gallery-col .hero-card {
    padding: .85rem !important;
    border-radius: 22px !important;
    background: rgba(255, 255, 255, .08) !important;
    border: 1px solid rgba(255, 255, 255, .14) !important;
    box-shadow: 0 18px 48px rgba(0, 0, 0, .18) !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 255px !important;
    border-radius: 18px !important;
    margin-bottom: .75rem !important;
  }

  .app-page-vitrina .gallery-placeholder {
    min-height: 255px !important;
    padding: 1.4rem !important;
  }

  .app-page-vitrina .gallery-placeholder h5 {
    font-size: 1.05rem !important;
    line-height: 1.25 !important;
  }

  .app-page-vitrina .gallery-placeholder p {
    font-size: .92rem !important;
    line-height: 1.35 !important;
  }

  /* Miniaturas como álbum horizontal */
  .app-page-vitrina .thumb-strip {
    display: flex !important;
    gap: .65rem !important;
    overflow-x: auto !important;
    overflow-y: hidden !important;
    padding: .1rem .1rem .45rem .1rem !important;
    margin: 0 !important;
    scroll-snap-type: x proximity !important;
    -webkit-overflow-scrolling: touch !important;
  }

  .app-page-vitrina .thumb-strip::-webkit-scrollbar {
    height: 4px !important;
  }

  .app-page-vitrina .thumb-strip::-webkit-scrollbar-thumb {
    background: rgba(255, 255, 255, .35) !important;
    border-radius: 999px !important;
  }

  .app-page-vitrina .thumb-btn {
    flex: 0 0 auto !important;
    scroll-snap-align: start !important;
  }

  .app-page-vitrina .thumb-img {
    width: 82px !important;
    height: 62px !important;
    border-radius: 12px !important;
    border: 2px solid rgba(255, 255, 255, .32) !important;
  }

  /* Información después de la foto */
  .app-page-vitrina .app-vitrina-info-col {
    padding-top: .1rem !important;
  }

  .app-page-vitrina .state-badge {
    margin-bottom: .75rem !important;
    padding: .45rem .8rem !important;
    font-size: .78rem !important;
  }

  .app-page-vitrina .hero-vitrina h1 {
    font-size: clamp(1.85rem, 8vw, 2.35rem) !important;
    line-height: 1.08 !important;
    letter-spacing: -.04em !important;
    margin-bottom: .75rem !important;
  }

  .app-page-vitrina .hero-vitrina .lead {
    font-size: 1rem !important;
    line-height: 1.45 !important;
    margin-bottom: 1rem !important;
  }

  /* Dirección + estrellas */
  .app-page-vitrina .app-vitrina-quickfacts {
    display: grid !important;
    grid-template-columns: 1fr !important;
    gap: .7rem !important;
    margin-bottom: 1rem !important;
  }

  .app-page-vitrina .app-vitrina-quickfacts .hero-card {
    width: 100% !important;
    min-height: 46px !important;
    padding: .72rem .9rem !important;
    border-radius: 999px !important;
    display: flex !important;
    align-items: center !important;
    background: rgba(255, 255, 255, .08) !important;
    border: 1px solid rgba(255, 255, 255, .14) !important;
  }

  .app-page-vitrina .app-vitrina-quickfacts .hero-card i {
    font-size: 1rem !important;
  }

  /* Botones principales */
  .app-page-vitrina .app-vitrina-actions {
    display: grid !important;
    grid-template-columns: 1fr !important;
    gap: .65rem !important;
  }

  .app-page-vitrina .app-vitrina-actions .btn {
    width: 100% !important;
    min-height: 48px !important;
    border-radius: 999px !important;
    font-size: .98rem !important;
    font-weight: 800 !important;
  }

  /* Contenido después del hero */
  .app-page-vitrina .vitrina-shell {
    margin-top: 0 !important;
    padding-top: 1rem !important;
  }

  .app-page-vitrina .vitrina-shell > .row {
    display: flex !important;
    flex-direction: column !important;
    gap: 0 !important;
  }

  /*
     Usamos display: contents para poder ordenar cards entre columnas
     solo en mobile.
  */
  .app-page-vitrina .app-vitrina-main-content,
  .app-page-vitrina .app-vitrina-side-content {
    display: contents !important;
  }

  .app-page-vitrina .app-vitrina-about-card {
    order: 1 !important;
  }

  .app-page-vitrina .app-vitrina-services-card {
    order: 2 !important;
  }

  .app-page-vitrina .app-vitrina-practical-card {
    order: 3 !important;
  }

  .app-page-vitrina .app-vitrina-trust-card {
    order: 4 !important;
  }

  .app-page-vitrina .app-vitrina-contact-card {
    order: 5 !important;
  }

  .app-page-vitrina .info-card {
    margin-bottom: 1rem !important;
    border-radius: 20px !important;
    box-shadow: 0 12px 28px rgba(15, 23, 42, .06) !important;
  }

  .app-page-vitrina .info-card .card-body {
    padding: 1.15rem !important;
  }

  .app-page-vitrina .info-card h3,
  .app-page-vitrina .info-card h4 {
    font-size: 1.25rem !important;
    line-height: 1.15 !important;
    margin-bottom: .8rem !important;
  }

  /* En mobile el hero ya tiene CTA, esta card queda al final y más discreta */
  .app-page-vitrina .app-vitrina-contact-card {
    background: #f8fafc !important;
  }

  .app-page-vitrina .app-vitrina-contact-card .btn {
    width: 100% !important;
  }

  .app-page-vitrina .service-chip {
    width: 100% !important;
    justify-content: flex-start !important;
    margin: 0 0 .55rem 0 !important;
    border-radius: 14px !important;
    padding: .7rem .85rem !important;
  }

  .app-page-vitrina .practical-item {
    padding: .8rem 0 !important;
  }
}

@media (max-width: 420px) {

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 235px !important;
    min-height: 235px !important;
  }

  .app-page-vitrina .thumb-img {
    width: 76px !important;
    height: 58px !important;
  }

  .app-page-vitrina .hero-vitrina h1 {
    font-size: clamp(1.75rem, 9vw, 2.15rem) !important;
  }
}

/* === VITRINA MOBILE ALBUM PRIMERO END === */

/* === FASE 3 WEB DESKTOP POLISH START === */

/*
   Pulido web/escritorio.
   No toca mobile.
   Objetivo:
   - Que web no parezca mobile estirado.
   - Mejor ancho máximo.
   - Mejor jerarquía en vitrina.
   - Mejor lectura en paneles y tablas.
*/

@media (min-width: 992px) {

  body.app-page,
  body.bg-light {
    background:
      radial-gradient(circle at top left, rgba(13, 110, 253, .045), transparent 34%),
      #f4f7fb !important;
  }

  .app-navbar > .container {
    max-width: 1320px !important;
  }

  .app-container,
  .container.app-container {
    max-width: 1160px !important;
  }

  .app-page h1,
  .app-page .page-title {
    letter-spacing: -.035em;
  }

  .app-page .card,
  .app-page .panel-card,
  .app-page .section-card,
  .app-page .toolbar-card,
  .app-page .stats-card,
  .app-page .info-card,
  .app-page .pyme-card {
    transition: box-shadow .18s ease, transform .18s ease;
  }

  .app-page .card:hover,
  .app-page .pyme-card:hover {
    transform: translateY(-1px);
  }

  /*
     Vitrina web:
     La foto queda protagonista, pero equilibrada.
     En mobile el álbum va primero; en web mantenemos layout tipo landing.
  */

  .app-page-vitrina .hero-vitrina {
    padding-top: 3.4rem !important;
    padding-bottom: 4.2rem !important;
    border-radius: 0 0 34px 34px !important;
  }

  .app-page-vitrina .hero-vitrina .container {
    max-width: 1320px !important;
  }

  .app-page-vitrina .hero-vitrina .row {
    align-items: center !important;
  }

  .app-page-vitrina .app-vitrina-info-col {
    max-width: 620px !important;
  }

  .app-page-vitrina .hero-vitrina h1 {
    max-width: 620px !important;
    font-size: clamp(2.65rem, 4vw, 4rem) !important;
    line-height: 1.04 !important;
    letter-spacing: -.055em !important;
  }

  .app-page-vitrina .hero-vitrina .lead {
    max-width: 580px !important;
    font-size: 1.15rem !important;
    line-height: 1.55 !important;
  }

  .app-page-vitrina .app-vitrina-quickfacts {
    max-width: 640px !important;
  }

  .app-page-vitrina .app-vitrina-actions {
    max-width: 640px !important;
  }

  .app-page-vitrina .app-vitrina-gallery-col .hero-card {
    max-width: 560px !important;
    margin-left: auto !important;
    border-radius: 28px !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 350px !important;
    border-radius: 24px !important;
  }

  .app-page-vitrina .thumb-strip {
    display: flex !important;
    gap: .75rem !important;
    overflow-x: auto !important;
    padding-bottom: .25rem !important;
  }

  .app-page-vitrina .thumb-img {
    width: 92px !important;
    height: 68px !important;
    border-radius: 14px !important;
  }

  .app-page-vitrina .vitrina-shell {
    max-width: 1120px !important;
    margin-top: -34px !important;
  }

  .app-page-vitrina .app-vitrina-main-content {
    padding-right: 1rem !important;
  }

  .app-page-vitrina .app-vitrina-side-content {
    padding-left: 1rem !important;
  }

  .app-page-vitrina .info-card {
    border-radius: 24px !important;
  }

  .app-page-vitrina .info-card .card-body {
    padding: 1.8rem !important;
  }

  /*
     Listados web:
     En desktop mantenemos tabla/card normal sin colapsables mobile.
  */

  .app-page-solicitudes .panel-card,
  .app-page-negocio-panel .panel-card {
    border-radius: 22px !important;
  }

  .app-page-solicitudes .table-responsive,
  .app-page-negocio-panel .table-responsive,
  .app-page-admin-gestion .table-responsive {
    border-radius: 18px !important;
  }

  .app-page-solicitudes table,
  .app-page-negocio-panel table,
  .app-page-admin-gestion table {
    font-size: .94rem !important;
  }

  .app-page-solicitudes thead th,
  .app-page-negocio-panel thead th,
  .app-page-admin-gestion thead th {
    font-size: .78rem !important;
    text-transform: uppercase !important;
    letter-spacing: .045em !important;
    color: #64748b !important;
    background: #f8fafc !important;
  }

  .app-page-solicitudes tbody td,
  .app-page-negocio-panel tbody td,
  .app-page-admin-gestion tbody td {
    padding-top: .95rem !important;
    padding-bottom: .95rem !important;
  }

  /*
     Perfil empresa web:
     Formularios más respirables.
  */

  .app-page-negocio-perfil .page-shell {
    max-width: 1120px !important;
  }

  .app-page-negocio-perfil .section-card .card-body {
    padding: 1.8rem !important;
  }

  .app-page-negocio-perfil .service-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr)) !important;
  }

  /*
     Admin pymes web:
     Cards con grilla más estable.
  */

  .app-page-admin-pymes .app-container {
    max-width: 1180px !important;
  }

  .app-page-admin-pymes .pyme-card {
    border-radius: 22px !important;
  }

  .app-page-admin-pymes .toolbar-card .card-body {
    padding: 1.4rem !important;
  }

  .app-page-admin-pymes .stats-card .card-body {
    min-height: 112px !important;
  }
}

@media (min-width: 1200px) {

  .app-page-vitrina .hero-vitrina {
    padding-top: 4rem !important;
    padding-bottom: 4.8rem !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 380px !important;
  }

  .app-page-vitrina .vitrina-shell {
    max-width: 1160px !important;
  }

  .app-container,
  .container.app-container {
    max-width: 1180px !important;
  }
}

@media (min-width: 1400px) {

  .app-navbar > .container,
  .app-page-vitrina .hero-vitrina .container {
    max-width: 1400px !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 410px !important;
  }
}

/* === FASE 3 WEB DESKTOP POLISH END === */

/* === VITRINA SERVICIOS MOBILE COMPACT START === */

/*
   Servicios de la vitrina en mobile:
   - dejar de apilar chips verticalmente
   - usar wrap
   - permitir 2+ por fila cuando quepan
   - mantener look limpio
*/

@media (max-width: 767.98px) {

  .app-page-vitrina .app-vitrina-services-card .card-body > .d-flex,
  .app-page-vitrina .app-vitrina-services-card .d-flex.flex-wrap,
  .app-page-vitrina .app-vitrina-services-card .service-list,
  .app-page-vitrina .app-vitrina-services-card .chips-wrap {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: .65rem !important;
    align-items: flex-start !important;
  }

  .app-page-vitrina .service-chip {
    width: auto !important;
    min-width: 0 !important;
    max-width: 100% !important;
    flex: 0 1 auto !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: flex-start !important;
    margin: 0 !important;
    padding: .72rem .9rem !important;
    border-radius: 14px !important;
    line-height: 1.2 !important;
    white-space: normal !important;
    word-break: break-word !important;
    overflow-wrap: anywhere !important;
  }

  /*
     Si el texto no es muy largo, pueden entrar 2 por fila.
     Si uno es largo, simplemente baja a la siguiente línea.
  */
  .app-page-vitrina .app-vitrina-services-card .service-chip {
    flex: 1 1 calc(50% - .65rem) !important;
  }

  /*
     Si hay muy poco espacio o el chip tiene texto largo,
     dejamos que crezca sin romper el layout.
  */
  .app-page-vitrina .app-vitrina-services-card .service-chip > * {
    min-width: 0 !important;
  }
}

@media (max-width: 420px) {

  .app-page-vitrina .app-vitrina-services-card .card-body > .d-flex,
  .app-page-vitrina .app-vitrina-services-card .d-flex.flex-wrap,
  .app-page-vitrina .app-vitrina-services-card .service-list,
  .app-page-vitrina .app-vitrina-services-card .chips-wrap {
    gap: .55rem !important;
  }

  .app-page-vitrina .app-vitrina-services-card .service-chip {
    flex: 1 1 calc(50% - .55rem) !important;
    padding: .68rem .82rem !important;
    font-size: .95rem !important;
  }
}

/* === VITRINA SERVICIOS MOBILE COMPACT END === */

/* === FASE 3.5 TABLET HIBRIDO START === */

/*
   Tablet híbrido:
   - evita que la tablet sea “desktop encogido”
   - da más aire a paneles/tablas
   - mejora chats
   - reordena vitrina para tablet portrait
*/

@media (min-width: 768px) and (max-width: 991.98px) {

  body.app-page,
  body.bg-light {
    background:
      radial-gradient(circle at top left, rgba(13, 110, 253, .045), transparent 34%),
      #f5f7fb !important;
  }

  .app-navbar > .container {
    max-width: 960px !important;
    padding-left: 1.25rem !important;
    padding-right: 1.25rem !important;
  }

  .app-container,
  .container.app-container,
  .container {
    max-width: 920px !important;
    padding-left: 1.25rem !important;
    padding-right: 1.25rem !important;
  }

  .app-page h1,
  .app-page .page-title {
    font-size: clamp(2rem, 4vw, 2.5rem) !important;
    line-height: 1.08 !important;
    letter-spacing: -.04em !important;
  }

  .app-page .lead,
  .app-page .page-subtitle {
    font-size: 1.04rem !important;
    line-height: 1.5 !important;
  }

  .app-page .card,
  .app-page .panel-card,
  .app-page .section-card,
  .app-page .toolbar-card,
  .app-page .stats-card,
  .app-page .info-card,
  .app-page .pyme-card {
    border-radius: 22px !important;
  }

  .app-page .card-body {
    padding: 1.35rem !important;
  }

  .app-page .btn {
    min-height: 44px !important;
  }

  /* =========================
     CHAT / MODALES TABLET
     ========================= */

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(760px, calc(100vw - 3rem)) !important;
    max-width: 760px !important;
    margin: 1.5rem auto !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content {
    border-radius: 24px !important;
    overflow: hidden !important;
    max-height: calc(100vh - 3rem) !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    max-height: calc(100vh - 180px) !important;
    overflow: hidden !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    min-height: 0 !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    min-height: 260px !important;
    max-height: calc(100vh - 390px) !important;
    overflow-y: auto !important;
    padding: 1rem 1rem 1.15rem !important;
  }

  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    max-width: 72% !important;
  }

  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer,
  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer {
    padding: .9rem 1rem 1rem !important;
  }

  /* =========================
     SOLICITUDES / TABLAS TABLET
     ========================= */

  .app-page-solicitudes .panel-card,
  .app-page-negocio-panel .panel-card {
    border-radius: 22px !important;
  }

  .app-page-solicitudes .table-responsive,
  .app-page-negocio-panel .table-responsive,
  .app-page-admin-gestion .table-responsive {
    border-radius: 18px !important;
    overflow: hidden !important;
  }

  .app-page-solicitudes table,
  .app-page-negocio-panel table,
  .app-page-admin-gestion table {
    font-size: .93rem !important;
  }

  .app-page-solicitudes thead th,
  .app-page-negocio-panel thead th,
  .app-page-admin-gestion thead th {
    font-size: .76rem !important;
    text-transform: uppercase !important;
    letter-spacing: .045em !important;
    color: #64748b !important;
    background: #f8fafc !important;
    padding-top: .9rem !important;
    padding-bottom: .9rem !important;
  }

  .app-page-solicitudes tbody td,
  .app-page-negocio-panel tbody td,
  .app-page-admin-gestion tbody td {
    padding-top: .95rem !important;
    padding-bottom: .95rem !important;
    vertical-align: middle !important;
  }

  .app-page-solicitudes .btn,
  .app-page-negocio-panel .btn {
    border-radius: 999px !important;
  }

  /* =========================
     VITRINA TABLET
     ========================= */

  .app-page-vitrina .hero-vitrina {
    padding-top: 1.8rem !important;
    padding-bottom: 2.2rem !important;
    border-radius: 0 0 28px 28px !important;
  }

  .app-page-vitrina .hero-vitrina .container {
    max-width: 920px !important;
  }

  .app-page-vitrina .hero-vitrina .row {
    display: flex !important;
    flex-direction: column !important;
    gap: 1.15rem !important;
  }

  .app-page-vitrina .app-vitrina-gallery-col {
    order: 1 !important;
  }

  .app-page-vitrina .app-vitrina-info-col {
    order: 2 !important;
  }

  .app-page-vitrina .app-vitrina-gallery-col .hero-card {
    max-width: 620px !important;
    margin: 0 auto !important;
    padding: .95rem !important;
    border-radius: 24px !important;
  }

  .app-page-vitrina .gallery-main,
  .app-page-vitrina .gallery-placeholder {
    height: 330px !important;
    border-radius: 20px !important;
  }

  .app-page-vitrina .thumb-strip {
    display: flex !important;
    gap: .75rem !important;
    overflow-x: auto !important;
    padding-bottom: .25rem !important;
  }

  .app-page-vitrina .thumb-img {
    width: 92px !important;
    height: 68px !important;
    border-radius: 14px !important;
  }

  .app-page-vitrina .hero-vitrina h1 {
    font-size: clamp(2.2rem, 5vw, 3rem) !important;
    line-height: 1.06 !important;
    margin-bottom: .75rem !important;
  }

  .app-page-vitrina .hero-vitrina .lead {
    font-size: 1.08rem !important;
    line-height: 1.5 !important;
    max-width: 720px !important;
  }

  .app-page-vitrina .app-vitrina-quickfacts {
    display: grid !important;
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
    gap: .8rem !important;
    margin-bottom: 1rem !important;
  }

  .app-page-vitrina .app-vitrina-quickfacts .hero-card {
    width: 100% !important;
    min-height: 48px !important;
    border-radius: 999px !important;
    display: flex !important;
    align-items: center !important;
    padding: .8rem 1rem !important;
  }

  .app-page-vitrina .app-vitrina-actions {
    display: grid !important;
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
    gap: .8rem !important;
    max-width: 720px !important;
  }

  .app-page-vitrina .app-vitrina-actions .btn {
    width: 100% !important;
    min-height: 48px !important;
    border-radius: 999px !important;
    font-weight: 800 !important;
  }

  .app-page-vitrina .vitrina-shell {
    max-width: 920px !important;
    margin-top: -16px !important;
  }

  .app-page-vitrina .vitrina-shell > .row {
    display: flex !important;
    flex-direction: column !important;
  }

  .app-page-vitrina .app-vitrina-main-content,
  .app-page-vitrina .app-vitrina-side-content {
    width: 100% !important;
    max-width: 100% !important;
    flex: 0 0 100% !important;
  }

  .app-page-vitrina .app-vitrina-side-content {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: 1rem !important;
    padding-left: 0 !important;
  }

  .app-page-vitrina .app-vitrina-main-content {
    padding-right: 0 !important;
  }

  .app-page-vitrina .info-card {
    border-radius: 22px !important;
  }

  /* =========================
     PERFIL EMPRESA / ADMIN TABLET
     ========================= */

  .app-page-negocio-perfil .page-shell,
  .app-page-admin-pymes .app-container {
    max-width: 920px !important;
  }

  .app-page-negocio-perfil .section-card .card-body {
    padding: 1.45rem !important;
  }

  .app-page-negocio-perfil .service-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  }

  .app-page-admin-pymes .stats-card .card-body {
    min-height: 96px !important;
  }

  .app-page-admin-pymes .pyme-card {
    border-radius: 22px !important;
  }
}

/* === FASE 3.5 TABLET HIBRIDO END === */

/* === FIX TABLET HOME Y SOLICITUDES START === */

/*
   Tablet real:
   - Home: las cards de pymes pasan de 3 columnas apretadas a 2 columnas.
   - Solicitudes: la tabla tiene scroll horizontal real y columna Chat visible.
   - Se evita que nombres como "Barbería El Rayo" se partan feo.
*/

@media (min-width: 768px) and (max-width: 991.98px) {

  /* =========================
     HOME / CATÁLOGO TABLET
     ========================= */

  body:not(.app-page-solicitudes):not(.app-page-negocio-panel) .row > .col-md-4:has(.card-pyme) {
    flex: 0 0 50% !important;
    width: 50% !important;
    max-width: 50% !important;
  }

  .card-pyme {
    min-height: 100% !important;
  }

  .card-pyme .card-body {
    padding: 1.25rem !important;
  }

  .card-pyme .card-title {
    font-size: 1.05rem !important;
    line-height: 1.18 !important;
    word-break: normal !important;
    overflow-wrap: normal !important;
    hyphens: none !important;
  }

  .card-pyme .text-muted,
  .card-pyme .small {
    word-break: normal !important;
    overflow-wrap: normal !important;
    hyphens: none !important;
  }

  .card-pyme .pyme-rating-box {
    min-height: auto !important;
  }

  .card-pyme .service-badge {
    font-size: .72rem !important;
    white-space: normal !important;
  }

  /* =========================
     SOLICITUDES TABLET
     ========================= */

  .app-page-solicitudes .panel-card,
  .app-page-negocio-panel .panel-card {
    overflow: hidden !important;
  }

  .app-page-solicitudes .table-responsive,
  .app-page-negocio-panel .table-responsive {
    width: 100% !important;
    overflow-x: auto !important;
    overflow-y: hidden !important;
    -webkit-overflow-scrolling: touch !important;
    border-radius: 18px !important;
    padding-bottom: .35rem !important;
  }

  .app-page-solicitudes .table-responsive::-webkit-scrollbar,
  .app-page-negocio-panel .table-responsive::-webkit-scrollbar {
    height: 8px !important;
  }

  .app-page-solicitudes .table-responsive::-webkit-scrollbar-track,
  .app-page-negocio-panel .table-responsive::-webkit-scrollbar-track {
    background: #eef2f7 !important;
    border-radius: 999px !important;
  }

  .app-page-solicitudes .table-responsive::-webkit-scrollbar-thumb,
  .app-page-negocio-panel .table-responsive::-webkit-scrollbar-thumb {
    background: #cbd5e1 !important;
    border-radius: 999px !important;
  }

  .app-page-solicitudes .app-mobile-card-table,
  .app-page-negocio-panel .app-mobile-card-table,
  .app-page-solicitudes table,
  .app-page-negocio-panel table {
    min-width: 980px !important;
    width: 980px !important;
    table-layout: fixed !important;
  }

  .app-page-solicitudes th,
  .app-page-solicitudes td,
  .app-page-negocio-panel th,
  .app-page-negocio-panel td {
    word-break: normal !important;
    overflow-wrap: normal !important;
    hyphens: none !important;
  }

  /* Columnas cliente */
  .app-page-solicitudes th:nth-child(1),
  .app-page-solicitudes td:nth-child(1),
  .app-page-negocio-panel th:nth-child(1),
  .app-page-negocio-panel td:nth-child(1) {
    width: 135px !important;
  }

  .app-page-solicitudes th:nth-child(2),
  .app-page-solicitudes td:nth-child(2),
  .app-page-negocio-panel th:nth-child(2),
  .app-page-negocio-panel td:nth-child(2) {
    width: 150px !important;
    white-space: normal !important;
  }

  .app-page-solicitudes th:nth-child(3),
  .app-page-solicitudes td:nth-child(3),
  .app-page-negocio-panel th:nth-child(3),
  .app-page-negocio-panel td:nth-child(3) {
    width: 150px !important;
  }

  .app-page-solicitudes th:nth-child(4),
  .app-page-solicitudes td:nth-child(4),
  .app-page-negocio-panel th:nth-child(4),
  .app-page-negocio-panel td:nth-child(4) {
    width: 150px !important;
  }

  .app-page-solicitudes th:nth-child(5),
  .app-page-solicitudes td:nth-child(5),
  .app-page-negocio-panel th:nth-child(5),
  .app-page-negocio-panel td:nth-child(5) {
    width: 125px !important;
  }

  .app-page-solicitudes th:nth-child(6),
  .app-page-solicitudes td:nth-child(6),
  .app-page-negocio-panel th:nth-child(6),
  .app-page-negocio-panel td:nth-child(6) {
    width: 210px !important;
  }

  .app-page-solicitudes th:nth-child(7),
  .app-page-solicitudes td:nth-child(7),
  .app-page-negocio-panel th:nth-child(7),
  .app-page-negocio-panel td:nth-child(7) {
    width: 110px !important;
  }

  /* Evitar nombres partidos como "Rober to" o "Victoria Facial" */
  .app-page-solicitudes td:nth-child(2),
  .app-page-negocio-panel td:nth-child(2) {
    font-weight: 700 !important;
    line-height: 1.25 !important;
  }

  .app-page-solicitudes td:nth-child(2) *,
  .app-page-negocio-panel td:nth-child(2) * {
    word-break: normal !important;
    overflow-wrap: normal !important;
    hyphens: none !important;
  }

  /* Último mensaje truncado elegante */
  .app-page-solicitudes td:nth-child(6),
  .app-page-negocio-panel td:nth-child(6) {
    color: #64748b !important;
  }

  .app-page-solicitudes td:nth-child(6) .preview-text,
  .app-page-solicitudes td:nth-child(6) .js-ultimo-mensaje,
  .app-page-negocio-panel td:nth-child(6) .preview-text,
  .app-page-negocio-panel td:nth-child(6) .js-ultimo-mensaje {
    display: block !important;
    max-width: 190px !important;
    overflow: hidden !important;
    white-space: nowrap !important;
    text-overflow: ellipsis !important;
  }

  /*
     Chat visible en tablet:
     queda pegado a la derecha para que no tengas que pelear con el scroll.
  */
  .app-page-solicitudes th:nth-child(7),
  .app-page-solicitudes td:nth-child(7),
  .app-page-negocio-panel th:nth-child(7),
  .app-page-negocio-panel td:nth-child(7) {
    position: sticky !important;
    right: 0 !important;
    z-index: 3 !important;
    background: #ffffff !important;
    box-shadow: -10px 0 16px rgba(15, 23, 42, .06) !important;
  }

  .app-page-solicitudes thead th:nth-child(7),
  .app-page-negocio-panel thead th:nth-child(7) {
    background: #f8fafc !important;
    z-index: 4 !important;
  }

  .app-page-solicitudes td:nth-child(7) .btn,
  .app-page-negocio-panel td:nth-child(7) .btn {
    width: 78px !important;
    min-width: 78px !important;
    height: 52px !important;
    min-height: 52px !important;
    border-radius: 999px !important;
    padding: .4rem .5rem !important;
    font-size: .78rem !important;
    line-height: 1.05 !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-direction: column !important;
    gap: .12rem !important;
  }

  .app-page-solicitudes td:nth-child(7) .btn i,
  .app-page-negocio-panel td:nth-child(7) .btn i {
    margin: 0 !important;
    font-size: .9rem !important;
  }
}

/*
   En tablets muy estrechas o cuando el usuario rota, mantenemos el scroll
   sin pasar aún al modo mobile colapsable.
*/
@media (min-width: 768px) and (max-width: 860px) {

  .app-page-solicitudes .app-container,
  .app-page-negocio-panel .app-container,
  .app-page-solicitudes .container,
  .app-page-negocio-panel .container {
    padding-left: .9rem !important;
    padding-right: .9rem !important;
  }

  .app-page-solicitudes .app-mobile-card-table,
  .app-page-negocio-panel .app-mobile-card-table,
  .app-page-solicitudes table,
  .app-page-negocio-panel table {
    min-width: 1020px !important;
    width: 1020px !important;
  }
}

/* === FIX TABLET HOME Y SOLICITUDES END === */

/* === CHAT TABLET WEB LAYOUT FINAL START === */

/*
   Chat tablet/web final.
   No afecta mobile < 768px.
   Objetivo:
   - Tablet: ficha arriba, conversación abajo con scroll propio.
   - Web: ficha izquierda, conversación derecha con scroll propio.
   - El modal completo no debe scrollear incluyendo asunto/ficha.
   - El footer queda fijo abajo.
*/

@media (min-width: 768px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(1120px, calc(100vw - 3rem)) !important;
    max-width: 1120px !important;
    height: calc(100dvh - 4rem) !important;
    max-height: calc(100dvh - 4rem) !important;
    margin: 2rem auto !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content,
  .chat-modal .modal-shell,
  .chat-modal-unified .modal-shell {
    width: 100% !important;
    height: 100% !important;
    max-height: 100% !important;
    min-height: 0 !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    border-radius: 24px !important;
  }

  .chat-modal .modal-header,
  .chat-modal-unified .modal-header {
    flex: 0 0 auto !important;
    min-height: 70px !important;
    padding: 1rem 1.25rem !important;
    background: #1f2429 !important;
    border-bottom: 1px solid rgba(255,255,255,.08) !important;
  }

  .chat-modal .modal-title,
  .chat-modal-unified .modal-title {
    color: #fff !important;
    font-size: 1.08rem !important;
    font-weight: 800 !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
    overflow: hidden !important;
    padding: 1rem !important;
    background: #ffffff !important;
  }

  /*
     Importante:
     cuando Bootstrap agrega modal-dialog-scrollable,
     su modal-body intenta scrollear todo.
     Lo anulamos para que solo scrollee .chat-container.
  */
  .chat-modal .modal-dialog-scrollable .modal-body,
  .chat-modal-unified .modal-dialog-scrollable .modal-body,
  .chat-modal.modal-dialog-scrollable .modal-body,
  .chat-modal-unified.modal-dialog-scrollable .modal-body {
    overflow: hidden !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    width: 100% !important;
    height: 100% !important;
    min-height: 0 !important;
    display: grid !important;
    grid-template-columns: 330px minmax(0, 1fr) !important;
    grid-template-rows: minmax(0, 1fr) !important;
    gap: 1rem !important;
    align-items: stretch !important;
    overflow: hidden !important;
  }

  .chat-modal .side-card,
  .chat-modal-unified .side-card,
  .chat-modal .chat-meta,
  .chat-modal-unified .chat-meta,
  .chat-modal .detail-card,
  .chat-modal-unified .detail-card {
    width: 100% !important;
    max-width: 100% !important;
    height: fit-content !important;
    max-height: 100% !important;
    overflow-y: auto !important;
    margin: 0 !important;
    align-self: start !important;
    border-radius: 18px !important;
  }

  .chat-modal .chat-stage,
  .chat-modal-unified .chat-stage {
    min-width: 0 !important;
    min-height: 0 !important;
    height: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal .chat-stage-head,
  .chat-modal-unified .chat-stage-head {
    flex: 0 0 auto !important;
    margin: 0 0 .65rem 0 !important;
    padding: 0 !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    padding: 1.05rem !important;
    border-radius: 18px !important;
    background: #f1f4f8 !important;
    -webkit-overflow-scrolling: touch !important;
    scroll-padding-bottom: 1rem !important;
  }

  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    max-width: 74% !important;
  }

  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer,
  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer,
  .chat-modal .chat-footer-wrap,
  .chat-modal-unified .chat-footer-wrap {
    flex: 0 0 auto !important;
    margin: 0 !important;
    padding: 1rem 1.25rem 1.15rem !important;
    border-top: 1px solid rgba(15, 23, 42, .08) !important;
    background: #ffffff !important;
  }

  .chat-modal .js-chat-footer .w-100,
  .chat-modal-unified .js-chat-footer .w-100 {
    width: 100% !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input,
  .chat-modal textarea.form-control,
  .chat-modal-unified textarea.form-control {
    min-height: 74px !important;
    max-height: 120px !important;
    resize: none !important;
    border-radius: 14px !important;
  }

  .chat-modal .rating-card,
  .chat-modal-unified .rating-card,
  .chat-modal .alert,
  .chat-modal-unified .alert {
    flex: 0 0 auto !important;
    margin-bottom: .85rem !important;
    border-radius: 16px !important;
  }
}

/*
   Tablet portrait:
   No usar 2 columnas, porque la ficha lateral se come el ancho.
   Se usa:
   - ficha compacta arriba
   - conversación abajo
*/
@media (min-width: 768px) and (max-width: 991.98px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(720px, calc(100vw - 2rem)) !important;
    max-width: 720px !important;
    height: calc(100dvh - 2rem) !important;
    max-height: calc(100dvh - 2rem) !important;
    margin: 1rem auto !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    padding: .85rem !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    display: flex !important;
    flex-direction: column !important;
    gap: .85rem !important;
    height: 100% !important;
    min-height: 0 !important;
    overflow: hidden !important;
  }

  .chat-modal .side-card,
  .chat-modal-unified .side-card,
  .chat-modal .chat-meta,
  .chat-modal-unified .chat-meta,
  .chat-modal .detail-card,
  .chat-modal-unified .detail-card {
    flex: 0 0 auto !important;
    width: 100% !important;
    max-height: 185px !important;
    overflow-y: auto !important;
    border-radius: 16px !important;
  }

  .chat-modal .chat-stage,
  .chat-modal-unified .chat-stage {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    flex: 1 1 auto !important;
    min-height: 300px !important;
    max-height: none !important;
    overflow-y: auto !important;
    padding: .95rem !important;
    border-radius: 16px !important;
  }

  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    max-width: 78% !important;
  }

  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer,
  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer {
    padding: .85rem 1rem 1rem !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input,
  .chat-modal textarea.form-control,
  .chat-modal-unified textarea.form-control {
    min-height: 58px !important;
  }
}

/*
   Desktop ancho:
   más aire para conversación.
*/
@media (min-width: 1200px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(1180px, calc(100vw - 4rem)) !important;
    max-width: 1180px !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    grid-template-columns: 340px minmax(0, 1fr) !important;
  }
}

/* === CHAT TABLET WEB LAYOUT FINAL END === */

/* === CHAT TABLET DEFINITIVO START === */

/*
   Fix definitivo chat tablet/web.
   No toca mobile < 768px.

   Tablet:
   - ficha arriba
   - conversación abajo
   - scroll solo en mensajes
   - footer fijo

   Web:
   - ficha izquierda
   - conversación derecha
   - scroll solo en mensajes
*/

@media (min-width: 768px) and (max-width: 991.98px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(720px, calc(100vw - 2rem)) !important;
    max-width: 720px !important;
    height: calc(100dvh - 2rem) !important;
    max-height: calc(100dvh - 2rem) !important;
    margin: 1rem auto !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content,
  .chat-modal .modal-shell,
  .chat-modal-unified .modal-shell {
    width: 100% !important;
    height: 100% !important;
    max-height: 100% !important;
    min-height: 0 !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    border-radius: 24px !important;
  }

  .chat-modal .modal-header,
  .chat-modal-unified .modal-header {
    flex: 0 0 auto !important;
    min-height: 64px !important;
    padding: .9rem 1rem !important;
    background: #1f2429 !important;
    border-bottom: 1px solid rgba(255,255,255,.08) !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    padding: .85rem !important;
    background: #ffffff !important;
  }

  /*
     Forzamos tablet a columna.
     Esto evita que la ficha lateral aplaste la conversación.
  */
  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    width: 100% !important;
    height: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    gap: .85rem !important;
    overflow: hidden !important;
    align-items: stretch !important;
  }

  /*
     Ficha de solicitud arriba.
     Sin max-height pequeño, sin overlay, sin scroll interno raro.
  */
  .chat-modal .chat-sidebar,
  .chat-modal-unified .chat-sidebar,
  .chat-modal .side-card,
  .chat-modal-unified .side-card,
  .chat-modal .chat-meta,
  .chat-modal-unified .chat-meta,
  .chat-modal .detail-card,
  .chat-modal-unified .detail-card {
    flex: 0 0 auto !important;
    width: 100% !important;
    max-width: 100% !important;
    min-height: auto !important;
    max-height: none !important;
    height: auto !important;
    overflow: visible !important;
    margin: 0 !important;
    border-radius: 16px !important;
    position: static !important;
  }

  /*
     Si dentro de la ficha hay grid/flex, que no se monte.
  */
  .chat-modal .side-card *,
  .chat-modal-unified .side-card *,
  .chat-modal .detail-card *,
  .chat-modal-unified .detail-card * {
    max-width: 100% !important;
    overflow-wrap: anywhere !important;
  }

  .chat-modal .chat-stage,
  .chat-modal-unified .chat-stage {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    width: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    position: static !important;
  }

  .chat-modal .chat-stage-head,
  .chat-modal-unified .chat-stage-head {
    flex: 0 0 auto !important;
    display: block !important;
    position: static !important;
    margin: 0 0 .5rem 0 !important;
    padding: 0 !important;
    background: transparent !important;
    z-index: auto !important;
  }

  .chat-modal .chat-stage-head h6,
  .chat-modal-unified .chat-stage-head h6,
  .chat-modal .chat-stage-head .fw-bold,
  .chat-modal-unified .chat-stage-head .fw-bold {
    margin-bottom: .1rem !important;
  }

  /*
     Único scroll de mensajes.
  */
  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
    width: 100% !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    display: flex !important;
    flex-direction: column !important;
    align-items: stretch !important;
    gap: .65rem !important;
    padding: 1rem !important;
    margin: 0 !important;
    border-radius: 16px !important;
    background: #f1f4f8 !important;
    scroll-padding-bottom: 1rem !important;
    -webkit-overflow-scrolling: touch !important;
  }

  .chat-modal .bubble,
  .chat-modal-unified .bubble {
    max-width: 78% !important;
  }

  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer,
  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer,
  .chat-modal .chat-footer-wrap,
  .chat-modal-unified .chat-footer-wrap {
    flex: 0 0 auto !important;
    width: 100% !important;
    margin: 0 !important;
    padding: .85rem 1rem 1rem !important;
    border-top: 1px solid rgba(15, 23, 42, .08) !important;
    background: #ffffff !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input,
  .chat-modal textarea.form-control,
  .chat-modal-unified textarea.form-control {
    min-height: 58px !important;
    max-height: 110px !important;
    resize: none !important;
    border-radius: 14px !important;
  }
}

/*
   Web / escritorio:
   ficha fija izquierda + conversación derecha.
*/
@media (min-width: 992px) {

  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    width: min(1180px, calc(100vw - 4rem)) !important;
    max-width: 1180px !important;
    height: calc(100dvh - 4rem) !important;
    max-height: calc(100dvh - 4rem) !important;
    margin: 2rem auto !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content,
  .chat-modal .modal-shell,
  .chat-modal-unified .modal-shell {
    height: 100% !important;
    max-height: 100% !important;
    min-height: 0 !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    border-radius: 24px !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body,
  .chat-modal .chat-body,
  .chat-modal-unified .chat-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow: hidden !important;
    padding: 1rem !important;
    background: #ffffff !important;
  }

  .chat-modal .chat-layout,
  .chat-modal-unified .chat-layout {
    width: 100% !important;
    height: 100% !important;
    min-height: 0 !important;
    display: grid !important;
    grid-template-columns: 340px minmax(0, 1fr) !important;
    gap: 1rem !important;
    align-items: stretch !important;
    overflow: hidden !important;
  }

  .chat-modal .chat-sidebar,
  .chat-modal-unified .chat-sidebar,
  .chat-modal .side-card,
  .chat-modal-unified .side-card,
  .chat-modal .detail-card,
  .chat-modal-unified .detail-card {
    width: 100% !important;
    max-width: 100% !important;
    height: fit-content !important;
    max-height: 100% !important;
    overflow-y: auto !important;
    margin: 0 !important;
    border-radius: 18px !important;
  }

  .chat-modal .chat-stage,
  .chat-modal-unified .chat-stage {
    min-width: 0 !important;
    min-height: 0 !important;
    height: 100% !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal .chat-stage-head,
  .chat-modal-unified .chat-stage-head {
    flex: 0 0 auto !important;
    margin: 0 0 .65rem 0 !important;
    padding: 0 !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    padding: 1.05rem !important;
    border-radius: 18px !important;
    background: #f1f4f8 !important;
    scroll-padding-bottom: 1rem !important;
  }

  .chat-modal .modal-footer,
  .chat-modal-unified .modal-footer,
  .chat-modal .js-chat-footer,
  .chat-modal-unified .js-chat-footer {
    flex: 0 0 auto !important;
    padding: 1rem 1.25rem 1.15rem !important;
    border-top: 1px solid rgba(15, 23, 42, .08) !important;
    background: #ffffff !important;
  }
}

/* === CHAT TABLET DEFINITIVO END === */

/* =========================================================
   FIX UX SELECT MOBILE/TABLET
   Reemplaza dropdown nativo por radio cards Bootstrap-like.
   Evita menú verde/desbordado del navegador.
   ========================================================= */

.role-choice-group,
.request-type-group {
    display: grid;
    gap: 0.75rem;
}

.role-choice-card,
.request-type-card {
    width: 100%;
    border: 1px solid #dbe7ff;
    background: #ffffff;
    color: #0f172a;
    border-radius: 16px;
    padding: 0.85rem 1rem;
    cursor: pointer;
    transition: all 0.18s ease;
    box-shadow: 0 8px 22px rgba(15, 23, 42, 0.06);
}

.role-choice-card:hover,
.request-type-card:hover {
    border-color: #0d6efd;
    background: #f8fbff;
    transform: translateY(-1px);
}

.btn-check:checked + .role-choice-card,
.btn-check:checked + .request-type-card {
    border-color: #0d6efd;
    background: linear-gradient(135deg, #eff6ff, #ffffff);
    box-shadow: 0 10px 26px rgba(13, 110, 253, 0.18);
}

.role-choice-title,
.request-type-card {
    display: flex;
    align-items: center;
    gap: 0.55rem;
    font-weight: 700;
}

.role-choice-title i,
.request-type-card i {
    color: #0d6efd;
}

.role-choice-text {
    display: block;
    margin-top: 0.25rem;
    color: #64748b;
    font-size: 0.88rem;
    line-height: 1.35;
}

.request-type-group {
    grid-template-columns: 1fr;
}

@media (min-width: 768px) {
    .request-type-group {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }

    .request-type-card {
        justify-content: center;
        text-align: center;
        min-height: 58px;
    }
}

@media (max-width: 575.98px) {
    .role-choice-card,
    .request-type-card {
        border-radius: 14px;
        padding: 0.78rem 0.85rem;
    }

    .role-choice-title,
    .request-type-card {
        font-size: 0.94rem;
    }

    .role-choice-text {
        font-size: 0.8rem;
    }
}

/* FIX MOBILE SELECTS - Sistema Pyme */
@media (max-width: 767.98px) {
  .app-page-admin-pymes .toolbar-card,
  .app-page-negocio-perfil .section-card,
  .app-page-negocio-perfil .soft-panel {
    overflow: visible !important;
  }

  .native-mobile-select-hidden {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    opacity: 0 !important;
    pointer-events: none !important;
    margin: 0 !important;
    padding: 0 !important;
    border: 0 !important;
  }

  .mobile-select {
    position: relative;
    width: 100%;
    z-index: 30;
  }

  .mobile-select.is-open {
    z-index: 5000;
  }

  .mobile-select__button {
    width: 100%;
    min-height: 52px;
    border: 1px solid #cbd5e1;
    border-radius: 16px;
    background: #ffffff;
    color: #0f172a;
    font-size: 1rem;
    line-height: 1.25;
    padding: 0.85rem 1rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    text-align: left;
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
  }

  .mobile-select__button:focus {
    outline: none;
    border-color: #60a5fa;
    box-shadow: 0 0 0 0.22rem rgba(37, 99, 235, 0.14);
  }

  .mobile-select__label {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .mobile-select__caret {
    flex: 0 0 auto;
    color: #334155;
    font-size: 1.15rem;
    transform: translateY(-1px);
  }

  .mobile-select__menu {
    display: none;
    position: absolute;
    top: calc(100% + 0.45rem);
    left: 0;
    right: 0;
    width: 100%;
    max-height: 290px;
    overflow-y: auto;
    background: #ffffff;
    border: 1px solid #dbeafe;
    border-radius: 18px;
    padding: 0.4rem;
    box-shadow: 0 18px 42px rgba(15, 23, 42, 0.18);
    -webkit-overflow-scrolling: touch;
  }

  .mobile-select.is-open .mobile-select__menu {
    display: block;
  }

  .mobile-select__option {
    width: 100%;
    border: 0;
    border-radius: 13px;
    background: #ffffff;
    color: #0f172a;
    padding: 0.78rem 0.9rem;
    font-size: 1rem;
    line-height: 1.25;
    text-align: left;
  }

  .mobile-select__option:hover,
  .mobile-select__option:focus {
    background: #eff6ff;
    outline: none;
  }

  .mobile-select__option.is-active {
    background: #0f8a5f;
    color: #ffffff;
    font-weight: 700;
  }

  .mobile-select__option:disabled {
    opacity: 0.55;
  }
}

/* =========================================================
   HOTFIX 2026-05-07 - Chat scrolleable + formularios UX
   Objetivo:
   - No perder mensajes en chat web pyme/cliente/admin.
   - Mantener footer del chat visible.
   - Evitar doble submit y dar feedback visual.
   ========================================================= */

form.is-submitting {
  cursor: progress;
}

form.is-submitting button[type="submit"],
form.is-submitting input[type="submit"] {
  pointer-events: none;
}

button.is-loading,
input.is-loading {
  opacity: .82;
}

/* Chat modal: estructura flexible estable */
.chat-modal .modal-content,
.chat-modal-unified .modal-content {
  overflow: hidden !important;
}

.chat-modal .modal-body,
.chat-modal-unified .modal-body,
.chat-modal .chat-body,
.chat-modal-unified .chat-body {
  display: flex !important;
  flex-direction: column !important;
  min-height: 0 !important;
  overflow: hidden !important;
}

.chat-modal .chat-layout,
.chat-modal-unified .chat-layout,
.chat-modal .chat-stage,
.chat-modal-unified .chat-stage {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow: hidden !important;
}

.chat-modal .chat-container,
.chat-modal-unified .chat-container,
.chat-modal .js-chat-container,
.chat-modal-unified .js-chat-container,
.chat-modal .chat-messages,
.chat-modal-unified .chat-messages,
.chat-modal .chat-scroll,
.chat-modal-unified .chat-scroll {
  flex: 1 1 auto !important;
  min-height: 220px !important;
  overflow-y: auto !important;
  overflow-x: hidden !important;
  -webkit-overflow-scrolling: touch !important;
  overscroll-behavior: contain !important;
  scroll-behavior: smooth !important;
  padding-bottom: 12px !important;
}

.chat-modal .js-chat-footer,
.chat-modal-unified .js-chat-footer,
.chat-modal .chat-footer-wrap,
.chat-modal-unified .chat-footer-wrap,
.chat-modal .modal-footer,
.chat-modal-unified .modal-footer {
  flex: 0 0 auto !important;
  position: sticky !important;
  bottom: 0 !important;
  z-index: 5 !important;
  background: inherit !important;
}

/* Desktop / tablet */
@media (min-width: 769px) {
  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    max-width: 980px !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content {
    max-height: calc(100vh - 3rem) !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container {
    max-height: calc(100vh - 280px) !important;
  }
}

/* Mobile */
@media (max-width: 768px) {
  .chat-modal .modal-dialog,
  .chat-modal-unified .modal-dialog {
    margin: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    height: 100dvh !important;
  }

  .chat-modal .modal-content,
  .chat-modal-unified .modal-content {
    height: 100dvh !important;
    max-height: 100dvh !important;
    min-height: 100dvh !important;
    border-radius: 0 !important;
  }

  .chat-modal .modal-body,
  .chat-modal-unified .modal-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    padding: .75rem !important;
  }

  .chat-modal .chat-container,
  .chat-modal-unified .chat-container,
  .chat-modal .js-chat-container,
  .chat-modal-unified .js-chat-container,
  .chat-modal .chat-messages,
  .chat-modal-unified .chat-messages,
  .chat-modal .chat-scroll,
  .chat-modal-unified .chat-scroll {
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
  }

  .chat-modal .message-box,
  .chat-modal-unified .message-box,
  .chat-modal .js-chat-input,
  .chat-modal-unified .js-chat-input {
    max-height: 110px !important;
    overflow-y: auto !important;
  }
}

/* =========================================================
   HOTFIX FINAL CHAT SCROLL - 2026-05-08
   Problema:
   - Mensajes nuevos quedan fuera de vista.
   - Footer/input del chat tapa o reduce el área scrolleable.
   - Reglas previas de height/overflow se pisan.
   ========================================================= */

.chat-modal.show .modal-dialog,
.chat-modal-unified.show .modal-dialog {
  height: auto !important;
  max-height: calc(100dvh - 24px) !important;
}

.chat-modal.show .modal-content,
.chat-modal-unified.show .modal-content {
  display: flex !important;
  flex-direction: column !important;
  max-height: calc(100dvh - 24px) !important;
  overflow: hidden !important;
}

.chat-modal.show .modal-body,
.chat-modal-unified.show .modal-body,
.chat-modal.show .chat-body,
.chat-modal-unified.show .chat-body {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow: hidden !important;
}

.chat-modal.show .chat-layout,
.chat-modal-unified.show .chat-layout,
.chat-modal.show .chat-stage,
.chat-modal-unified.show .chat-stage {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow: hidden !important;
}

/* Zona real de mensajes */
.chat-modal.show .chat-container,
.chat-modal-unified.show .chat-container,
.chat-modal.show .js-chat-container,
.chat-modal-unified.show .js-chat-container,
.chat-modal.show .chat-messages,
.chat-modal-unified.show .chat-messages,
.chat-modal.show .chat-scroll,
.chat-modal-unified.show .chat-scroll {
  display: block !important;
  flex: 1 1 auto !important;
  min-height: 220px !important;
  height: auto !important;
  max-height: calc(100dvh - 390px) !important;
  overflow-y: auto !important;
  overflow-x: hidden !important;
  padding-bottom: 32px !important;
  scroll-behavior: smooth !important;
  -webkit-overflow-scrolling: touch !important;
  overscroll-behavior: contain !important;
}

/* Footer/input: no debe tapar los mensajes */
.chat-modal.show .js-chat-footer,
.chat-modal-unified.show .js-chat-footer,
.chat-modal.show .chat-footer-wrap,
.chat-modal-unified.show .chat-footer-wrap,
.chat-modal.show .modal-footer,
.chat-modal-unified.show .modal-footer {
  position: relative !important;
  flex: 0 0 auto !important;
  bottom: auto !important;
  z-index: 10 !important;
  background: #ffffff !important;
}

/* Evita que tarjetas superiores consuman demasiado espacio */
.chat-modal.show .chat-meta,
.chat-modal-unified.show .chat-meta,
.chat-modal.show .side-card,
.chat-modal-unified.show .side-card {
  flex: 0 0 auto !important;
}

/* Desktop */
@media (min-width: 769px) {
  .chat-modal.show .modal-dialog,
  .chat-modal-unified.show .modal-dialog {
    max-width: 980px !important;
  }

  .chat-modal.show .chat-container,
  .chat-modal-unified.show .chat-container,
  .chat-modal.show .js-chat-container,
  .chat-modal-unified.show .js-chat-container {
    min-height: 280px !important;
    max-height: calc(100dvh - 430px) !important;
  }
}

/* Mobile */
@media (max-width: 768px) {
  .chat-modal.show .modal-dialog,
  .chat-modal-unified.show .modal-dialog {
    width: 100% !important;
    max-width: 100% !important;
    height: 100dvh !important;
    max-height: 100dvh !important;
    margin: 0 !important;
  }

  .chat-modal.show .modal-content,
  .chat-modal-unified.show .modal-content {
    height: 100dvh !important;
    max-height: 100dvh !important;
    border-radius: 0 !important;
  }

  .chat-modal.show .chat-container,
  .chat-modal-unified.show .chat-container,
  .chat-modal.show .js-chat-container,
  .chat-modal-unified.show .js-chat-container {
    min-height: 0 !important;
    max-height: none !important;
    flex: 1 1 auto !important;
  }
}

/* =========================================================
   HOTFIX WEB CHAT LAYOUT FIJO - 2026-05-08
   Objetivo:
   - Solo versión web / desktop.
   - La ficha de solicitud NO debe moverse.
   - Solo el contenedor de mensajes debe tener scroll.
   - No toca burbujas, colores, JS, envío ni mobile.
   ========================================================= */

@media (min-width: 992px) {

  /* Modal web: altura controlada, sin scroll global */
  .chat-modal.show .modal-dialog,
  .chat-modal-unified.show .modal-dialog {
    max-width: 1180px !important;
    width: calc(100% - 48px) !important;
    height: calc(100vh - 32px) !important;
    max-height: calc(100vh - 32px) !important;
    margin: 16px auto !important;
  }

  .chat-modal.show .modal-content,
  .chat-modal-unified.show .modal-content {
    display: flex !important;
    flex-direction: column !important;
    height: 100% !important;
    max-height: 100% !important;
    overflow: hidden !important;
    border-radius: 18px !important;
  }

  .chat-modal.show .modal-header,
  .chat-modal-unified.show .modal-header {
    flex: 0 0 auto !important;
  }

  /*
   * Importante:
   * Bootstrap modal-dialog-scrollable puede poner scroll en .modal-body.
   * Lo anulamos SOLO en web para que no se mueva la ficha de solicitud.
   */
  .chat-modal.show .modal-body,
  .chat-modal-unified.show .modal-body,
  .chat-modal.show .modal-dialog-scrollable .modal-body,
  .chat-modal-unified.show .modal-dialog-scrollable .modal-body,
  .chat-modal.show .chat-body,
  .chat-modal-unified.show .chat-body {
    display: flex !important;
    flex-direction: column !important;
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow: hidden !important;
  }

  /*
   * Layout principal:
   * Izquierda = solicitud fija.
   * Derecha = conversación.
   */
  .chat-modal.show .chat-layout,
  .chat-modal-unified.show .chat-layout {
    display: grid !important;
    grid-template-columns: minmax(280px, 340px) minmax(0, 1fr) !important;
    gap: 1rem !important;
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow: hidden !important;
    align-items: stretch !important;
  }

  /*
   * Panel solicitud:
   * No debe scrollear ni moverse con los mensajes.
   */
  .chat-modal.show .chat-sidebar,
  .chat-modal-unified.show .chat-sidebar,
  .chat-modal.show .side-card,
  .chat-modal-unified.show .side-card,
  .chat-modal.show .chat-meta,
  .chat-modal-unified.show .chat-meta {
    align-self: start !important;
    min-width: 0 !important;
    max-height: none !important;
    overflow: visible !important;
  }

  /*
   * Panel conversación:
   * Tiene título + contenedor de mensajes.
   */
  .chat-modal.show .chat-stage,
  .chat-modal-unified.show .chat-stage {
    display: flex !important;
    flex-direction: column !important;
    flex: 1 1 auto !important;
    min-width: 0 !important;
    min-height: 0 !important;
    overflow: hidden !important;
  }

  .chat-modal.show .chat-stage-head,
  .chat-modal-unified.show .chat-stage-head {
    flex: 0 0 auto !important;
  }

  /*
   * ÚNICA zona con scroll:
   * Aquí viven los mensajes.
   */
  .chat-modal.show .chat-stage .chat-container,
  .chat-modal-unified.show .chat-stage .chat-container,
  .chat-modal.show .chat-stage .js-chat-container,
  .chat-modal-unified.show .chat-stage .js-chat-container,
  .chat-modal.show .chat-stage .chat-messages,
  .chat-modal-unified.show .chat-stage .chat-messages,
  .chat-modal.show .chat-stage .chat-scroll,
  .chat-modal-unified.show .chat-stage .chat-scroll {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    height: auto !important;
    max-height: none !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    -webkit-overflow-scrolling: touch !important;
    overscroll-behavior: contain !important;
    scroll-behavior: smooth !important;
  }

  /*
   * Footer / textarea:
   * Fijo abajo dentro del modal, sin tapar ni mover la solicitud.
   */
  .chat-modal.show .js-chat-footer,
  .chat-modal-unified.show .js-chat-footer,
  .chat-modal.show .chat-footer-wrap,
  .chat-modal-unified.show .chat-footer-wrap,
  .chat-modal.show .modal-footer,
  .chat-modal-unified.show .modal-footer {
    flex: 0 0 auto !important;
    position: relative !important;
    bottom: auto !important;
    z-index: 5 !important;
    overflow: visible !important;
    background: #ffffff !important;
  }

  .chat-modal.show .message-box,
  .chat-modal-unified.show .message-box,
  .chat-modal.show .js-chat-input,
  .chat-modal-unified.show .js-chat-input {
    max-height: 150px !important;
    overflow-y: auto !important;
  }
}

/* =========================================================
   HOTFIX FINAL WEB - BURBUJAS CHAT - 2026-05-08
   Solo desktop/web.
   No toca mobile.
   No toca envío.
   No toca scroll general.
   No toca tarjeta de solicitud.
   Objetivo: que las burbujas no ocupen todo el ancho.
   ========================================================= */

@media (min-width: 992px) {

  /* Contenedor de mensajes: mantiene layout actual, solo orden vertical */
  .chat-modal.show .chat-stage .chat-container,
  .chat-modal-unified.show .chat-stage .chat-container,
  .chat-modal.show .chat-stage .js-chat-container,
  .chat-modal-unified.show .chat-stage .js-chat-container,
  .chat-modal.show .chat-stage .chat-messages,
  .chat-modal-unified.show .chat-stage .chat-messages,
  .chat-modal.show .chat-stage .chat-scroll,
  .chat-modal-unified.show .chat-stage .chat-scroll {
    display: flex !important;
    flex-direction: column !important;
    align-items: stretch !important;
    gap: 10px !important;
  }

  /* Base: burbuja real, no tarjeta gigante */
  .chat-modal.show .chat-stage .bubble,
  .chat-modal-unified.show .chat-stage .bubble,
  .chat-modal.show .chat-stage .bubble-cliente,
  .chat-modal-unified.show .chat-stage .bubble-cliente,
  .chat-modal.show .chat-stage .bubble-staff,
  .chat-modal-unified.show .chat-stage .bubble-staff,
  .chat-modal.show .chat-stage .bubble-negocio,
  .chat-modal-unified.show .chat-stage .bubble-negocio,
  .chat-modal.show .chat-stage .bubble-pyme,
  .chat-modal-unified.show .chat-stage .bubble-pyme,
  .chat-modal.show .chat-stage .bubble-mio,
  .chat-modal-unified.show .chat-stage .bubble-mio {
    display: inline-block !important;
    flex: 0 1 auto !important;

    width: auto !important;
    min-width: 72px !important;
    max-width: min(420px, 58%) !important;

    padding: 12px 16px !important;
    margin-top: 0 !important;
    margin-bottom: 0 !important;

    border-radius: 16px !important;
    line-height: 1.42 !important;

    white-space: pre-wrap !important;
    word-break: normal !important;
    overflow-wrap: anywhere !important;

    box-shadow: 0 2px 7px rgba(15, 23, 42, 0.08) !important;
  }

  /* Fallback general sin data-scope */
  .chat-modal.show .chat-stage .bubble-cliente,
  .chat-modal-unified.show .chat-stage .bubble-cliente {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;
    background: #ffffff !important;
    color: #111827 !important;
    border: 1px solid #e5e7eb !important;
    border-top-left-radius: 8px !important;
  }

  .chat-modal.show .chat-stage .bubble-staff,
  .chat-modal-unified.show .chat-stage .bubble-staff,
  .chat-modal.show .chat-stage .bubble-negocio,
  .chat-modal-unified.show .chat-stage .bubble-negocio,
  .chat-modal.show .chat-stage .bubble-pyme,
  .chat-modal-unified.show .chat-stage .bubble-pyme,
  .chat-modal.show .chat-stage .bubble-mio,
  .chat-modal-unified.show .chat-stage .bubble-mio {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;
    background: #0d6efd !important;
    color: #ffffff !important;
    border: 1px solid rgba(13, 110, 253, 0.35) !important;
    border-top-right-radius: 8px !important;
  }

  /* Cliente mirando su chat:
     sus mensajes a la derecha, negocio a la izquierda */
  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-cliente,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-cliente {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;
    background: #0d6efd !important;
    color: #ffffff !important;
    border: 1px solid rgba(13, 110, 253, 0.35) !important;
    border-top-right-radius: 8px !important;
    border-top-left-radius: 16px !important;
  }

  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-staff,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-staff,
  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-negocio,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-negocio {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;
    background: #ffffff !important;
    color: #111827 !important;
    border: 1px solid #e5e7eb !important;
    border-top-left-radius: 8px !important;
    border-top-right-radius: 16px !important;
  }

  /* Pyme/negocio mirando su chat:
     cliente a la izquierda, pyme a la derecha */
  .chat-modal.show[data-scope="negocio"] .chat-stage .bubble-cliente,
  .chat-modal-unified.show[data-scope="negocio"] .chat-stage .bubble-cliente {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;
    background: #ffffff !important;
    color: #111827 !important;
    border: 1px solid #e5e7eb !important;
    border-top-left-radius: 8px !important;
    border-top-right-radius: 16px !important;
  }

  .chat-modal.show[data-scope="negocio"] .chat-stage .bubble-staff,
  .chat-modal-unified.show[data-scope="negocio"] .chat-stage .bubble-staff,
  .chat-modal.show[data-scope="negocio"] .chat-stage .bubble-pyme,
  .chat-modal-unified.show[data-scope="negocio"] .chat-stage .bubble-pyme {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;
    background: #0d6efd !important;
    color: #ffffff !important;
    border: 1px solid rgba(13, 110, 253, 0.35) !important;
    border-top-right-radius: 8px !important;
    border-top-left-radius: 16px !important;
  }

  /* Etiquetas pequeñas */
  .chat-modal.show .chat-stage .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-label {
    display: block !important;
    margin-bottom: 5px !important;
    font-size: 0.70rem !important;
    font-weight: 800 !important;
    line-height: 1.1 !important;
    letter-spacing: .04em !important;
    text-transform: uppercase !important;
  }

  .chat-modal.show .chat-stage .bubble-cliente .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-cliente .bubble-label {
    color: #2563eb !important;
  }

  .chat-modal.show .chat-stage .bubble-staff .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-staff .bubble-label,
  .chat-modal.show .chat-stage .bubble-pyme .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-pyme .bubble-label,
  .chat-modal.show .chat-stage .bubble-negocio .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-negocio .bubble-label,
  .chat-modal.show .chat-stage .bubble-mio .bubble-label,
  .chat-modal-unified.show .chat-stage .bubble-mio .bubble-label {
    color: rgba(255, 255, 255, .78) !important;
  }

  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-staff .bubble-label,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-staff .bubble-label,
  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-negocio .bubble-label,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-negocio .bubble-label,
  .chat-modal.show[data-scope="negocio"] .chat-stage .bubble-cliente .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .chat-stage .bubble-cliente .bubble-label {
    color: #2563eb !important;
  }

  .chat-modal.show[data-scope="cliente"] .chat-stage .bubble-cliente .bubble-label,
  .chat-modal-unified.show[data-scope="cliente"] .chat-stage .bubble-cliente .bubble-label,
  .chat-modal.show[data-scope="negocio"] .chat-stage .bubble-staff .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .chat-stage .bubble-staff .bubble-label {
    color: rgba(255, 255, 255, .78) !important;
  }
}

/* =========================================================
   HOTFIX SÓLIDO WEB - BURBUJAS PYME / NEGOCIO - 2026-05-08
   Alcance:
   - Solo web/desktop.
   - Solo vista Pyme/Negocio.
   - No toca cliente mobile.
   - No toca envío.
   - No toca scroll.
   - No toca tarjeta de solicitud.
   ========================================================= */

@media (min-width: 992px) {

  /*
   * Vista PYME / NEGOCIO:
   * El problema estaba en que las burbujas azules de "TÚ (PYME)"
   * quedaban con ancho excesivo. Forzamos tamaño de burbuja real.
   */
  .chat-modal.show[data-scope="negocio"] .bubble,
  .chat-modal-unified.show[data-scope="negocio"] .bubble,
  .chat-modal.show[data-scope="negocio"] .bubble-staff,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff,
  .chat-modal.show[data-scope="negocio"] .bubble-pyme,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-pyme,
  .chat-modal.show[data-scope="negocio"] .bubble-negocio,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-negocio,
  .chat-modal.show[data-scope="negocio"] .bubble-mio,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-mio,
  .chat-modal.show[data-scope="negocio"] .bubble-cliente,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-cliente {
    display: block !important;
    flex: 0 0 auto !important;

    width: max-content !important;
    min-width: 72px !important;
    max-width: 420px !important;

    padding: 12px 16px !important;
    margin-top: 0 !important;
    margin-bottom: 10px !important;

    border-radius: 16px !important;
    line-height: 1.42 !important;

    white-space: pre-wrap !important;
    word-break: normal !important;
    overflow-wrap: anywhere !important;

    box-shadow: 0 2px 7px rgba(15, 23, 42, 0.08) !important;
  }

  /*
   * Cliente dentro de vista PYME:
   * Blanco a la izquierda.
   */
  .chat-modal.show[data-scope="negocio"] .bubble-cliente,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-cliente {
    align-self: flex-start !important;
    margin-left: 0 !important;
    margin-right: auto !important;

    background: #ffffff !important;
    color: #111827 !important;
    border: 1px solid #e5e7eb !important;

    border-top-left-radius: 8px !important;
    border-top-right-radius: 16px !important;
  }

  /*
   * Pyme / negocio dentro de vista PYME:
   * Azul a la derecha, compacto.
   */
  .chat-modal.show[data-scope="negocio"] .bubble-staff,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff,
  .chat-modal.show[data-scope="negocio"] .bubble-pyme,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-pyme,
  .chat-modal.show[data-scope="negocio"] .bubble-negocio,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-negocio,
  .chat-modal.show[data-scope="negocio"] .bubble-mio,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-mio {
    align-self: flex-end !important;
    margin-left: auto !important;
    margin-right: 0 !important;

    background: #0d6efd !important;
    color: #ffffff !important;
    border: 1px solid rgba(13, 110, 253, 0.35) !important;

    border-top-left-radius: 16px !important;
    border-top-right-radius: 8px !important;
  }

  /*
   * Si alguna burbuja trae clases Bootstrap tipo w-100, w-75 o flex-fill,
   * las anulamos solo dentro del chat negocio web.
   */
  .chat-modal.show[data-scope="negocio"] .bubble.w-100,
  .chat-modal-unified.show[data-scope="negocio"] .bubble.w-100,
  .chat-modal.show[data-scope="negocio"] .bubble.w-75,
  .chat-modal-unified.show[data-scope="negocio"] .bubble.w-75,
  .chat-modal.show[data-scope="negocio"] .bubble.flex-fill,
  .chat-modal-unified.show[data-scope="negocio"] .bubble.flex-fill,
  .chat-modal.show[data-scope="negocio"] .bubble-staff.w-100,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff.w-100,
  .chat-modal.show[data-scope="negocio"] .bubble-staff.w-75,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff.w-75 {
    width: max-content !important;
    max-width: 420px !important;
    flex: 0 0 auto !important;
  }

  /*
   * Texto largo: que crezca hasta 420px, pero sin reventar el layout.
   */
  .chat-modal.show[data-scope="negocio"] .bubble *,
  .chat-modal-unified.show[data-scope="negocio"] .bubble *,
  .chat-modal.show[data-scope="negocio"] .bubble-staff *,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff *,
  .chat-modal.show[data-scope="negocio"] .bubble-cliente *,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-cliente * {
    max-width: 100% !important;
    overflow-wrap: anywhere !important;
    word-break: normal !important;
  }

  /*
   * Etiquetas CLIENTE / TÚ (PYME)
   */
  .chat-modal.show[data-scope="negocio"] .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-label {
    display: block !important;
    margin-bottom: 5px !important;
    font-size: 0.70rem !important;
    font-weight: 800 !important;
    line-height: 1.1 !important;
    letter-spacing: .04em !important;
    text-transform: uppercase !important;
  }

  .chat-modal.show[data-scope="negocio"] .bubble-cliente .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-cliente .bubble-label {
    color: #2563eb !important;
  }

  .chat-modal.show[data-scope="negocio"] .bubble-staff .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-staff .bubble-label,
  .chat-modal.show[data-scope="negocio"] .bubble-pyme .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-pyme .bubble-label,
  .chat-modal.show[data-scope="negocio"] .bubble-negocio .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-negocio .bubble-label,
  .chat-modal.show[data-scope="negocio"] .bubble-mio .bubble-label,
  .chat-modal-unified.show[data-scope="negocio"] .bubble-mio .bubble-label {
    color: rgba(255, 255, 255, .78) !important;
  }
}

/* =========================================================
   FIX MODAL EVALUACION CLIENTE CERRADA
   Problema:
   - El chat web ya tenía scroll propio.
   - Pero en solicitudes cerradas, la tarjeta de evaluación
     y las estrellas quedaban atrapadas en la columna izquierda
     sin scroll usable.
   Solución:
   - Mantener conversación con scroll propio.
   - Dar scroll propio a la columna de detalle/evaluación.
   - En mobile/tablet permitir scroll vertical natural del contenido.
   END FIX MODAL EVALUACION CLIENTE CERRADA
   ========================================================= */

/* Desktop / web */
@media (min-width: 992px) {
  .chat-modal[data-scope="cliente"] .modal-dialog {
    max-width: min(1320px, 96vw) !important;
    max-height: calc(100dvh - 3rem) !important;
  }

  .chat-modal[data-scope="cliente"] .modal-content,
  .chat-modal[data-scope="cliente"] .modal-shell {
    height: min(860px, calc(100dvh - 3rem)) !important;
    max-height: calc(100dvh - 3rem) !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal[data-scope="cliente"] .modal-header {
    flex: 0 0 auto !important;
  }

  .chat-modal[data-scope="cliente"] .chat-body,
  .chat-modal[data-scope="cliente"] .modal-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    max-height: none !important;
    overflow: hidden !important;
  }

  .chat-modal[data-scope="cliente"] .chat-layout {
    height: 100% !important;
    min-height: 0 !important;
    display: grid !important;
    grid-template-columns: minmax(280px, 380px) minmax(0, 1fr) !important;
    gap: 1rem !important;
    overflow: hidden !important;
  }

  /*
   * Columna izquierda:
   * ficha + modo lectura + evaluación + estrellas.
   */
  .chat-modal[data-scope="cliente"] .chat-sidebar,
  .chat-modal[data-scope="cliente"] .chat-meta,
  .chat-modal[data-scope="cliente"] .side-card,
  .chat-modal[data-scope="cliente"] .detail-card {
    min-height: 0 !important;
    max-height: 100% !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    overscroll-behavior: contain !important;
    -webkit-overflow-scrolling: touch !important;
    padding-right: 0.25rem !important;
  }

  /*
   * Columna derecha:
   * conversación con scroll propio.
   */
  .chat-modal[data-scope="cliente"] .chat-stage {
    height: 100% !important;
    min-height: 0 !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal[data-scope="cliente"] .chat-stage-head {
    flex: 0 0 auto !important;
  }

  .chat-modal[data-scope="cliente"] .chat-container,
  .chat-modal[data-scope="cliente"] .js-chat-container,
  .chat-modal[data-scope="cliente"] .chat-messages,
  .chat-modal[data-scope="cliente"] .chat-scroll {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    max-height: none !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    -webkit-overflow-scrolling: touch !important;
  }

  .chat-modal[data-scope="cliente"] .modal-footer {
    flex: 0 0 auto !important;
  }
}

/* Evaluación / estrellas */
.chat-modal[data-scope="cliente"] .rating-card {
  overflow: visible !important;
  margin-bottom: 1rem !important;
}

.chat-modal[data-scope="cliente"] .rating-card form {
  width: 100% !important;
  max-width: 100% !important;
}

.chat-modal[data-scope="cliente"] .rating-card .rating-stars,
.chat-modal[data-scope="cliente"] .rating-card .star-rating,
.chat-modal[data-scope="cliente"] .rating-card .stars,
.chat-modal[data-scope="cliente"] .rating-card .d-flex {
  max-width: 100% !important;
  flex-wrap: wrap !important;
}

.chat-modal[data-scope="cliente"] .rating-card label,
.chat-modal[data-scope="cliente"] .rating-card button {
  cursor: pointer;
}

/* Scrollbar suave solo para zonas internas del modal */
.chat-modal[data-scope="cliente"] .chat-sidebar::-webkit-scrollbar,
.chat-modal[data-scope="cliente"] .chat-meta::-webkit-scrollbar,
.chat-modal[data-scope="cliente"] .side-card::-webkit-scrollbar,
.chat-modal[data-scope="cliente"] .detail-card::-webkit-scrollbar,
.chat-modal[data-scope="cliente"] .chat-container::-webkit-scrollbar,
.chat-modal[data-scope="cliente"] .js-chat-container::-webkit-scrollbar {
  width: 8px;
}

.chat-modal[data-scope="cliente"] .chat-sidebar::-webkit-scrollbar-thumb,
.chat-modal[data-scope="cliente"] .chat-meta::-webkit-scrollbar-thumb,
.chat-modal[data-scope="cliente"] .side-card::-webkit-scrollbar-thumb,
.chat-modal[data-scope="cliente"] .detail-card::-webkit-scrollbar-thumb,
.chat-modal[data-scope="cliente"] .chat-container::-webkit-scrollbar-thumb,
.chat-modal[data-scope="cliente"] .js-chat-container::-webkit-scrollbar-thumb {
  background: rgba(13, 110, 253, 0.22);
  border-radius: 999px;
}

/* Tablet / mobile */
@media (max-width: 991.98px) {
  .chat-modal[data-scope="cliente"] .modal-content,
  .chat-modal[data-scope="cliente"] .modal-shell {
    height: 100dvh !important;
    max-height: 100dvh !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
  }

  .chat-modal[data-scope="cliente"] .modal-header {
    flex: 0 0 auto !important;
  }

  .chat-modal[data-scope="cliente"] .chat-body,
  .chat-modal[data-scope="cliente"] .modal-body {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    -webkit-overflow-scrolling: touch !important;
  }

  .chat-modal[data-scope="cliente"] .chat-layout {
    display: flex !important;
    flex-direction: column !important;
    min-height: 0 !important;
    overflow: visible !important;
    gap: 1rem !important;
  }

  .chat-modal[data-scope="cliente"] .chat-sidebar,
  .chat-modal[data-scope="cliente"] .chat-meta,
  .chat-modal[data-scope="cliente"] .side-card,
  .chat-modal[data-scope="cliente"] .detail-card {
    max-height: none !important;
    overflow: visible !important;
    padding-right: 0 !important;
  }

  .chat-modal[data-scope="cliente"] .chat-stage {
    min-height: 360px !important;
    display: flex !important;
    flex-direction: column !important;
  }

  .chat-modal[data-scope="cliente"] .chat-container,
  .chat-modal[data-scope="cliente"] .js-chat-container {
    min-height: 260px !important;
    max-height: 45dvh !important;
    overflow-y: auto !important;
    -webkit-overflow-scrolling: touch !important;
  }

  .chat-modal[data-scope="cliente"] .rating-card {
    margin-bottom: 1.25rem !important;
  }

  .chat-modal[data-scope="cliente"] .modal-footer {
    flex: 0 0 auto !important;
  }
}